Luxury Travel Assistant

A high-end luxury travel advisory business is looking for a creative highly organized and detail-oriented Travel Virtual Assistant / Social Media Coordinator to support travel planning itinerary management supplier communication and social media coordination.

This role is ideal for someone with experience in travel hospitality or luxury service who understands detailed itineraries time-sensitive client needs and high-touch communication. The position will start at approximately 20 hours per week with the potential to scale hours up during peak travel seasons such as summer and holidays.

• Build and manage detailed luxury travel itineraries using Axus ensuring all traveler details bookings confirmations and special requests are accurate.
• Research global travel destinations hotels resorts villas activities dining options tours and local experiences based on client preferences and travel styles.
• Communicate professionally with clients hotels DMCs and other suppliers through email Slack and messaging tools.
• Book and manage travel services including hotels car transportation dining reservations and concierge requests.
• Track bookings payments commissions missing commissions refunds adjustments and post-trip follow-ups using TripSuite.
• Maintain organized records spreadsheets documents task trackers and client status updates in Google Drive.
• Create and support engaging on-brand social media content showcasing destinations hotels experiences and client trips.
• Assist with welcome emails confirmations follow-ups itinerary revisions and other time-sensitive travel-related requests.
• Support invoicing statements and basic commission reconciliation as needed.
• Help with minor website edits using Squarespace and provide light administrative or operational support when required.

• Minimum of 2 years of experience in travel hospitality luxury service or a related service-based industry.
• Strong understanding of luxury travel planning client service supplier coordination and detailed itinerary management.
• Excellent written English communication skills.
• Highly organized detail-oriented proactive and comfortable managing time-sensitive tasks.
• Ability to research destinations accommodations activities visa requirements entry regulations seasonal factors and travel logistics.
• Experience with or ability to quickly learn Axus TripSuite Virtuoso booking portals Google Docs Google Sheets and Slack.
• Comfortable working remotely and independently with minimal supervision.
• Ability to manage high-touch client communication and maintain a professional tone at all times.

• Experience working as a virtual assistant or in a remote support role.
• Experience supporting entrepreneurs solo advisors or small service-based businesses.
• Basic accounting or bookkeeping experience related to commissions statements or reconciliation.
• Familiarity with Squarespace for minor website edits.
• Experience creating social media content for travel hospitality luxury lifestyle or service-based brands.
• Knowledge of luxury hotels resorts villas DMCs and travel supplier workflows.