Luxury Concierge One Steuart Lane
San Francisco, CA - USA
Job Summary
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
- Maintain the appearance of the front desk area lobby and main elevators.
- Monitor lobby activity and maintain access control.
- Provide concierge services.
- Provide valet services.
- Complete Daily Activity Report.
- Answer and direct incoming phone calls. Receive and distribute resident parcels.
- Address resident and guest concerns and questions.
- Demonstrate a strong understanding of the associations governing documents.
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High school diploma or GED required
- At least 6 months of customer service experience. Hospitality luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
- Actions goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: Member Perks:
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values-driven company culture promoting teamwork and excellence
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more