Lucida HostRoom Service FTPT

Restaurant Host Responsibilities:

• Greet guests warmly and professionally upon arrival.
• Manage reservations waitlists and seating assignments.
• Escort guests to tables and provide information regarding restaurant services and menu offerings.
• Answer guest questions and address concerns in a courteous and timely manner.
• Maintain the cleanliness and appearance of the host stand and public dining areas.
• Coordinate with servers and management to ensure efficient guest seating and service.

Room Service Delivery Responsibilities:

• Prepare verify and deliver food and beverage orders to guest rooms throughout the property.
• Ensure orders are accurate complete and presented according to service standards.
• Interact directly with guests during delivery responding to requests and providing exceptional customer service.
• Retrieve trays carts dishes and service items from guest floors and rooms.
• Maintain cleanliness and organization of room service stations carts and delivery equipment.
• Communicate guest requests and service issues promptly to management.

• Previous customer service hospitality restaurant or hotel experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional appearance and positive attitude.
• Ability to work flexible schedules including evenings weekends and holidays.

This position is ideal for individuals who enjoy providing high levels of guest service while remaining active and mobile throughout a hospitality property.