Low Voltage Service Manager
Job Location:
Miramar, FL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Company Overview
VIP Systems is a South Florida Low Voltage integrator specializing in complex technology infrastructure (cabling security and access control) for luxury high-rise developments.
Position Overview
We are seeking a proactive Service Manager to lead our service department and ensure the long-term performance of our technology installations. This role requires a high-energy leader to manage maintenance requests coordinate service technicians and maintain excellent relationships with property managers in a fast-paced environment.
Core Responsibilities
- Service Operations: Manage maintenance contracts and daily service calls for luxury high-rise clients.
- Scheduling & Dispatching: Coordinate technician schedules and dispatch teams for emergency repairs or routine maintenance.
- Client Support: Act as the primary contact for property managers regarding repairs and system upgrades.
- Technical Troubleshooting: Provide remote guidance to field teams to resolve complex system faults.
- Service Documentation: Manage tickets ensure accurate billing and maintain detailed service history.
Requirements
Required Qualifications
- Experience: 3-5 years in service management or as a lead technician in low voltage.
- Technical Knowledge: Proficiency in troubleshooting access control CCTV and structured cabling.
- Communication: Excellent client-facing skills. Bilingual (English/Spanish) is highly preferred.
- Software Proficiency: Proficient in Microsoft Office and service dispatch or CRM software.
- Leadership: Ability to manage a technical team in a fast-paced environment.
Required Skills:
Required Qualifications Experience: 3-5 years in service management or as a lead technician in low voltage. Technical Knowledge: Proficiency in troubleshooting access control CCTV and structured cabling. Communication: Excellent client-facing skills. Bilingual (English/Spanish) is highly preferred. Software Proficiency: Proficient in Microsoft Office and service dispatch or CRM software. Leadership: Ability to manage a technical team in a fast-paced environment.
