Logistics Operator[Control Tower] (Korean Bilingual)

• Manage daily Control Tower operations across drayage rail transloading centers warehouse operations and OTR transportation.
• Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
• Develop and maintain weekly and monthly operational reports KPI dashboards and executive presentations for management customers and headquarters.
• Analyze transportation data to identify trends operational risks service failures and cost-saving opportunities.
• Manage relationships with ocean carriers trucking companies rail providers warehouses terminals and other logistics partners to improve operational performance and customer satisfaction.
• Review carrier performance and conduct regular business reviews to drive continuous service improvements.
• Lead transportation optimization initiatives process improvements automation projects and operational standardization.
• Support transportation contract reviews service agreements and implementation of new logistics programs.
• Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.
• Lead and develop team members while promoting accountability collaboration and customer-focused service.
• Support day-to-day operations as needed and lead by example with a hands-on approach.
• Perform other job-related duties and special projects as assigned.

Qualifications :

• Bachelors Degree required.
• Bilingual in Korean and English required.
• 8 years of transportation logistics freight forwarding or supply chain related experience.
• Strong experience with drayage rail transportation transloading centers warehouse operations and OTR transportation.
• Strong understanding of international transportation ocean shipping freight forwarding and North American transportation networks.
• Experience managing transportation vendors carrier performance and customer relationships.
• Advanced proficiency in Microsoft Office applications especially Excel (Pivot Tables XLOOKUP/VLOOKUP data analysis) and PowerPoint.
• Excellent analytical organizational problem-solving and project management skills.
• Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment.
• Strong presentation communication and interpersonal skills with the ability to work effectively across cross-functional teams.
• Experience leading coaching and developing team members with effective leadership.
• Experience with TMS WMS ERP or logistics visibility platforms preferred.
• Self-motivated reliable and committed to delivering high-quality work on time.
• Hands-on leader who is willing to support the team with both operational tasks and strategic projects.
• Ability to travel up to 20% within the U.S.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract