Logistics Operations III
Austin, TX - USA
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Salary:
$78000.00 - $107500.00Location:
AustinTXYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Global Freight and Transportation Operations Execution Specialist
Key Responsibilities
This is a Carrier Management Role responsible for ensuring our Logistics Service Providers (LSP) performs at the agreed level of execution. It requires a broad level of understanding in various transportation networks (Air Ocean Ground and Parcel Shipping) and familiarity with freight flow (Order Management Warehousing Transport Compliance Packaging etc). This role ensures the effective execution of the Applied Materials Silicon Product Group Global Freight and Transportation network through communication externally with LSP and internally with Buyers and Supplier Managers. Specifically the role will be responsible for the following activities:
Service Level Performance Management: Escalation Management On Time Performance Missing Wrong & Damage PPM
Cross Dock Management
MBR Participation Carrier Management
New Volume Onboarding
Defining Global Processes
All established processes must be applicable across the globe
Communication cadence with shipper/suppliers/carriers/within Applied
Miscommunication leading to carrier failure is considered a process break (our responsibility)
Manage carrier SOWs
Know & uphold our expectations from our carriers
Work with CBM team if an expectation is not met
Establishing clear & achievable SLAs/KPIs
Review transit with carriers
Review agreed transit time as per pricing schedule
Work with CBMs on Performance Plans
Internal Promotions
Creating visuals/documents on carrier expectations
Covering end-to-end process from EDI to Freight Payment.
Collaboration with Connectivity and Finance Teams
Connect with Buyers/ Logistics Coordinators to align their expectations from our carriers
Be an escalation point only! We manage our carriers we are not internal customer service
Carrier Management
Manage Operational Risks
Track company-wide closures
Track market conditions (port strikes holiday disruptions etcs)
Work with carriers on contingency plans for expected delays
Driving Continuous Performance Improvements
Drive consistency on performance
Improve both gross & net scores
Identifying areas of improvement
Manage MBR Action Trackers
POC and Escalation Point for CrossDock
Regular meetings with Material Project Managers to work with shippers on proper selection of Mode of Transport
Regular meetings with CrossDock service provider
Support with issues between CrossDock service provider and transport service provider
New Program Launches (i.e CrossDock)
Support with SOP/SOW creations
Establish expectations (with service provider and CBM Team)
Transition Manager for any carrier change projects
Minimum Requirements: Education & Experience
Bachelors Degree
Relevant years of experience in Logistics and Transportation Operations
Knowledge & Skills:
Communication skills at all levels.
Demonstrate sense of urgency.
Accustomed to taking accountability for ensuring that projects are completed on time.
Identifies and resolves technical operational and organizational problems.
Analytical and use of data to drive solutions.
Strong attention to details
Ability to deal with ambiguity.
High level of business acumen.
Work Location: Austin TX
Education: Bachelors Degree
Years of Experience: 2 - 4 Years
Shift: Day (Austin)
Travel: Yes 10% of the Time
Relocation Eligible: Yes
Referral Payment Plan: Employee Referral (Standard)
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes 10% of the TimeRelocation Eligible:
YesThe salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.
For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.