Logistics Customer ServiceBilling Clerk

We are seeking a detail-oriented professional with a stable work history and strong technical accuracy to join our logistics team in Muscatine IA. This is a Temp-to-Hire position dedicated to managing a specific customer account ensuring seamless communication and inventory accuracy within our warehouse operations.

• Shift: 1st Shift (9:00 AM 5:30 PM)

• Pay Rate:$19.00 per hour

• Pay Cycle: Weekly

• Employment Type: Temp-to-Hire after 3 months

• Immediate PTO Accrual: Start earning Paid Time Off on your very first day.

• Fast Access: PTO is available for use after only 60 days on the job.

As the primary point of contact for a dedicated account you will balance administrative tasks with warehouse coordination:

• Customer Liaison: Manage all communications regarding orders inventory status and shipping delays.

• Logistics Coordination: Coordinate with carriers greet drivers and provide clear loading/unloading instructions.

• Documentation: Generate Bills of Lading (BOL) warehouse pick sheets and packing lists.

• Inventory Management: Key transactions into the Warehouse Management System (WMS) reconcile inbound freight and ensure 100% inventory integrity.

• Reporting: Furnish customers with stock status transaction history and tracing information as requested.

• Technical Proficiency: Must be proficient in Microsoft Excel and comfortable using a 10-key calculator for high-volume data entry and reconciliation.

• Proven Longevity: Candidates must demonstrate a consistent and stable job history (long-term stays with previous employers).

• Pre-Employment Screening: Must be able to pass a background check and drug screen.

• WMS Experience: Prior experience with Warehouse Management Systems or customer-specific data portals is highly preferred.

• Industry Knowledge: Ability to apply warehouse GMPs (Good Manufacturing Practices).

• Communication: Excellent verbal and written skills to handle customer feedback and carrier relations professionally.