Logistics Coordinator
Spartanburg, SC - USA
Job Summary
Company Overview
Milos Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new innovative beverage products.
- We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.
- Our core mission: People and Planet First doing good is good for business.
- We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
- Our company is women-led and strongly committed to Diversity Inclusion and Belonging.
- We pledge 1% of profits annually to charitable giving.
- We are Platinum Certified in Zero Waste Manufacturing: recycling reducing and reusing 95% of waste at all facilities.
Why You Will Love Life at Milos
You will collaborate with a group of passionate and high-performing people where everyone feels empowered to do their best work and feels good about the work they are doing.
As a People First company Milos is committed to the success and well-being of our associates customers and fans no matter their gender race or creed. Some of the remarkable benefits offered include:
- Competitive salary
- 100% employer-paid medical premiums for associates and families
- Free Mental Health Financial Wellness and Legal Counseling benefits
- 401K with company match
- Company-paid Life Insurance
- Tuition reimbursement assistance
- Continuous learning opportunities
- Robust parental leave program
- Care Relief Fund to help associates in need
- Associate Assistance Program
- Paid volunteer time
Being a Culture Champion at Milos
- Wear the HAT (Hungry-Agile-Together)
- Work effectively with others
- Help our TEAm achieve safety quality and production goals
- Interact positively be self-aware avoid negative commentary
- Commit to outstanding attendance
- Conduct yourself respectfully with all Milos TEAm members
Equal Employment Opportunity Statement
As a People First company Milos is committed to uplifting our associates customers and fans no matter their gender race or creed. We invest in Diversity Inclusion and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships education and events to support and celebrate our diverse workforce and networks.
If you require assistance or accommodation to participate in the job application process please contact
JOB DESCRIPTION:
The Logistics Coordinator is responsible for end-to-end ownership of the logistics execution and performance of a portfolio of customer accounts partnering closely with the on-site Logistics TEAm to ensure effective execution of the order-to-cash flow across the network. This role drives on-time in-full (OTIF) performance proactively manages risks and leverages data to identify opportunities that improve service reduce cost and enhance overall network efficiency all while maintaining Quality Integrity Responsibility and Safety standards.
RESPONSIBILITIES:
Manages day-to-day order execution for assigned customer accounts across multiple shipping sites including order entry and maintenance in ERP and Transportation Management System platforms.
Coordinates carrier pickups and customer delivery appointments with cross-functional teams.
Aligns order scheduling with production inventory and transportation constraints.
Ensurescompliance with customer routing guides and shipping requirements across assigned accounts.
Communicates order updates changes and issues to customers carriers and internal teams.
Monitors order status andescalatesrisksimpactingon-time or in-full delivery performance.
Supports resolution of service failures and delivery issuesparticipatingin root cause analysis for recurring problems.
Reviews andvalidatescustomer and carrier fines for accuracy escalating recurring trends to leadership.
Participates in weekly cross-functional meetings reporting OTIF metrics and action items.
Identifiesprocess gaps and inefficiencies in orderflowand scheduling contributing to improvement initiatives.
Uphold and lead participation in Corporate Responsibility initiatives including Zero Waste and sustainability social advocacy and MMAD volunteering opportunities.
Perform other duties as assigned.
SKILLS:
Logistics
Supply Chain Management
Transportation Management
Order Management
Enterprise Resource Planning
Microsoft Excel
Continuous Improvement
Data Analysis
Cross-FunctionalCommunication
Continuous Improvement
QUALIFICATIONS:
Bachelors degree preferred in Supply Chain Management Business Administration or a related fieldor 3 years of equivalent experience
1-2years of experience inlogistics supply chain ora related area.
Familiarity with ERP systems; experience with Sage X3a plus.
Familiarity with Transportation Management Systems (TMS).
Proficiencyin Microsoft Excel and standard business systems.
Must be available to work on-site during the work week.
OWNERSHIP:
Account Portfolio Execution
OTIF Performance Monitoring
Order Scheduling and Coordination
Customer Routing Compliance
Carrier and Appointment Management
Fines Review and Validation
METRICS:
On-Time In-Full (OTIF) Rate
Right-First-Time Order Execution
Fines per Load
Root Cause& Continuous Improvement
PHYSICAL DEMANDS:
Thisis a hybridrole with regular use of a computer phone and video calls as well as in-person communication. Associates will occasionally stand and walk within the facility to visit the shipping office attend on-site meetings orparticipatein operational huddles. The role may involve limited exposure towarehouseor production areas including varying temperatures moderate noise levels and proximity to moving equipment. Associates should be able to remain at their workstation for extended periods (up to 23 hours) and perform light physical activity such as walking or standing as needed throughout the day. Some travel might befor in-person TEAm meetings/Site visits.
FLSA Status: Exempt
Required Experience:
IC
About Company
Discover Milo's Tea Company, where we brew 100% natural iced tea and a variety of refreshing beverages. Taste the difference of our award-winning Milo's tea, crafted with love and care for your enjoyment.