Logistics Coordinator 2

Job Description Summary

Job Description

#LI-Onsite

Location: Carlsbad CA

Relocation Support: This role is based in Carlsbad CA. Novartis is unable to offer relocation support: please only apply if accessible.

Hours: 8AM-5:30PM Monday-Thursday 8AM-6PM on Friday. Possible but rare Saturdays occur during long holidays to enable the processing of biological sample shipments.

Key Responsibilities

• Coordinate domestic and international shipments to support timely clinical trial operations.
• Manage receiving shipping reverse logistics and inventory activities with a high degree of accuracy.
• Prepare and verify shipping customs and compliance documentation for regulated materials.
• Monitor inventory levels and replenish logistics and shipping supplies as needed.
• Troubleshoot shipment issues delivery delays and inventory discrepancies to minimize operational impact.
• Track logistics metrics and identify opportunities to improve efficiency quality and service levels.
• Collaborate with clinical sites couriers customs brokers vendors and internal stakeholders.
• Support quality event investigations corrective actions and adherence to approved procedures and safety requirements.

Essential Requirements

• High School Diploma required Associates Degree or Bachelors Degree in a related field preferred.
• Minimum 2 years of experience in clinical trial logistics or a related pharmaceutical biopharmaceutical biotechnology research and development or clinical trial industry.
• Strong knowledge of shipping receiving inventory management warehousing and clinical trial logistics operations. Experience with shipping and receiving human biological samples (IATA DOT CDC etc.) is required.
• Knowledge of International Air Transport Association Department of Transportation Food and Drug Administration and United States Department of Agriculture requirements.
• Proven ability to prioritize competing deadlines and resolve logistics issues in a fast-paced environment.
• Strong communication and customer service skills with the ability to collaborate across diverse stakeholder groups.
• Ability to work independently while partnering effectively with internal and external stakeholders.
• Proficiency in Microsoft Outlook Word and Excel.

Desirable Requirements

• Experience with international import/export activities and customs documentation. Specifically experience shipping biological samples internationally.
• Experience supporting clinical trial logistics in a global research and development environment.

The salary for this position is expected to range between $57800 and $107300 per year. The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity -based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

To learn more about the culture rewards and benefits we offer our people click here.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired