Local Dispatcher Automotive Parts Grand Rapids, MI

Are you organized energetic and passionate about customer service

Our Maxi Automotive store in Grand Rapids MI is currently seeking a person for a Full-Time local Dispatcher position. Dispatching is a fast past position responsible for the organization and completion of customer orders and deliveries. This is an in-store sales/customer service position with many training opportunities for advancement. Automotive experience and or knowledge is encouraged in an applicant.

Job Responsibilities:

Scheduling and dispatching of store Delivery Driver
Facilitate all inter-store transfer orders to be shipped and received route them to their final destinations to get them out on schedule
Provide Driver support
Resolution of Customer concerns and issues
Provide information with documentation for invoicing
Excellent positive communication skills are a requirement. Need the ability to communicate orally and written clearly and professionally.
Responsible for that vehicle maintenance and repairs are completed on time and as needed.
Cover the Store Counter position when needed
Daily Completion of Returns Processing and Store Cycle Counts

Skills and Knowledge Required:

Strong Computer Skills
Highly effective Communication through multiple avenues
Handle high-stress situations in a professional manner with a Customer Service Attitude
The ability to multi-task and bring items to completion efficiently
Understand how to adapt and anticipating that in a fast-paced environment
Strong individual work ethic and team player mentality.

We offer a competitive compensation package which includes:

• Health Dental and Vision plans
• Paid Vacation and bonus program.
• Tuition Reimbursement
• 401k with company match
• Free short term disability
• Employee Assistance Program
• Life insurance
• Referral program

Schedule:

• 8 hour shift

Job Requirements:

• Previous experience in the automotive field
• Valid Drivers License
  • No major violations
  • No more than two moving violations in the past 3 years if over 25 years of age in the past 5 years if under 25 years of age
  • No more than one at-fault accident
• Must be at Least 18 Years of Age
• Pass Physical & Drug Screen
• Able to lift and Carry up to 50 Pounds with Both Arms

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