LoanerRental Agent

Loaner/Rental Agent

Join Moran Automotive Group as a Loaner/Rental Agent in Clinton Township MI. This role is responsible for managing the rental process from start to finish. The includes coordinating reservations maintaining records and ensuring customer satisfaction. The role requires excellent organizational and communication skills as well as a keen eye for detail. The individual will be expected to handle rental contracts inspect vehicles and monitor inventory levels. Collaboration with other departments and problem-solving are also key aspects of the job.

• Greet customers process check-ins and check-outs and review rental terms conditions and fuel/mileage agreements.
• Monitor and maintain the cleanliness fueling and maintenance schedules of the rental fleet.
• Coordinate the loaner and rental vehicle process for customers ensuring vehicles are clean fueled and ready for use.
• Finalize bills process payments and collect or verify necessary customer data (ex:drivers licenses and insurance details).
• Manage scheduling and tracking of loaner and rental vehicles to maximize availability and utilization.
• Assist customers with paperwork and contract completion for rental agreements.
• Communicate effectively with service advisors technicians and customers to provide updates and resolve issues related to loaner vehicles.
• Maintain accurate records of all loaner and rental transactions.
• Perform daily inspections and minor maintenance checks on vehicles as needed.

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Valid drivers license with a clean driving record.
• Basic knowledge of automotive vehicles is preferred.
• Experience with rental or loaner vehicle programs is a plus.

• Competitive compensation package.
• Opportunities for growth and career development within Moran Automotive Group.
• Employee discounts on automotive services and products.
• Supportive team environment.

Moran Automotive Group is a leading automotive dealership dedicated to providing exceptional service and quality vehicles to the Clinton Township community and beyond. We pride ourselves on our commitment to customer satisfaction employee growth and maintaining a positive work culture.

Moran Express Automotive Group is an Equal Opportunity Employer. We do not discriminate on the basis of race color religion sex national origin age disability or any other protected characteristic.