Litigation Client Service Specialist (Legal Administrative Assistant)

ESSENTIAL FUNCTIONS:

Attorney Support

• Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.
• Work closely with attorneys and clients to ensure seamless transfer of information.
• Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.
• Manage workflow of assigned tasks and projects prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
• Manage attorney calendars and assist in meeting deadlines coordinate attorney and/or client travel arrangements and collaborate with the client regarding same.
• Prepare legal documents memoranda and correspondence from draft or dictated text.
• Create edit format and proofread documents spreadsheets and presentations with the highest level of accuracy and attention to detail.
• Assist multiple attorneys as primary assignment and provide additional support backâup and PTO coverage for the CSS assigned to the team.
• Transmit legal documents memoranda and correspondence to clients witnesses and court officials by electronic filing fax email mail and/or messenger.
• Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
• Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines.

Collaboration and Teamwork

• Work proactively with Legal Team Assistants to accomplish tasks.
• Collaborate with resources including Attorney Resource Center as appropriate to complete projects and tasks.
• Adhere to all firm policies procedures standards and guidelines while maintaining confidentiality.

ADDITIONAL FUNCTIONS:

• Other related duties as assigned.

QUALIFICATIONS (EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES):

Education:

• Associates Degree preferred; Bachelors Degree a plus; applicable work experience may be considered in lieu of a degree.

Experience:

• Minimum of five (5) years related experience at a law firm or legal or corporate department required.
• Strong experience with electronic filing procedures in the District of Columbia courts and federal courts required.

Knowledge Skills & Abilities:

• Ability to effectively gather and summarize data for reports find solutions to various administrative problems and prioritize work.
• Working knowledge of electronic filing procedures in the District of Columbia courts and federal courts.
• Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced high-pressure deadline-driven and detail-oriented work environment utilizing excellent judgment initiative decision-making skills and the ability to work independently.
• Excellent verbal and written communication skills. High level of inter-personal skills required to handle sensitive and confidential situations.
• Position requires a highly professional demeanor and appearance including possessing poise tact and diplomacy.
• Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
• Proven proficiency using legal terminology and experience working in related practice area(s).
• Experience with court/administrative related agency filings and meeting related deadlines.
• Possess a high level of proficiency using a variety of office equipment including personal computer telephone transcription equipment printer and copier.
• Keyboarding skills of 60 wpm or higher required.
• Must have intermediate-level working knowledge of the MS Office Suite including Outlook Word Excel and PowerPoint.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• This job operates in a clerical office setting. This role routinely uses standard office equipment including but not limited to computers telephones printers and copiers.

PHYSICAL REQUIREMENTS

Sedentary work: Exertion of physical strength to lift carry push pull or otherwise move objects up to 10 pounds. Work involves sitting most of the time

Based on business needs this position requires consistent in-office attendance as an essential function of the role.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions including but not limited to experience education licensure and/or certifications geographic location market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

• District of Columbia: $33.65 - $45.67 per hour

For information on Fox Rothschilds compensation and benefits visit:Compensation & Benefits ()

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions responsibilities or requirements the employee may be required to perform and the employee may be required to perform additional duties. Additionally management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern the individual may not be eligible for the position.

Fox Rothschild LLP is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity or gender expression breastfeeding lactation disability or veteran status or any other characteristic protected in accordance with applicable federal state and local jurisdictions. Applicants who need any assistance applying for a position are encouraged to contact the Human Resources Department.