Lift Operations Manager Woodward Tahoe | Boreal
Truckee, CA - USA
Job Summary
Woodward Tahoe (Boreal and Soda Springs) located in the beautiful Sierra Nevada mountain range is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place youd like to work progress and play wed love to hear from you!
The Role
The Lift Operations Manager leads Woodward Tahoe / Boreals Lift Operations team including lift operations ticket checking and Playland Tubing. This hands-on leader is responsible for safety training staffing employee development guest experience and department financial performance.
During the winter season this full-time year-round role is accountable for reliable daily lift operations and the development of strong supervisors and frontline employees. During the off-season the manager partners closely with Lift Maintenance on summer maintenance projects operational readiness and preparation for the upcoming winter season.
Whats in It for You
- Proposed annual salary of $72384-$75000 based on experience and qualifications.
- Full-time year-round employment.
- Robust Health Dental and Vision insurance plans.
- Matching 401(k)
- Paid flexible time off
- Annual bonus incentive program.
- Skiing and riding privileges at participating POWDR locations.
- Access to Woodward facilities and employee partner discounts.
- Career development and growth opportunities across Woodward and POWDR.
What Youll Do
- Lead coach and develop Lift Operations employees and frontline leaders creating a culture of safety accountability teamwork and progression.
- Oversee safe and efficient daily operation of assigned lifts ticket-checking operations and Playland Tubing.
- Build staffing plans schedules and daily operating plans aligned with visitation weather operating needs and labor budgets.
- Own new-hire lift-specific recurrent and safety training and maintain required training documentation.
- Ensure operations meet company procedures applicable California requirements manufacturer requirements and other relevant standards.
- Coordinate with Lift Maintenance Patrol Grooming Mountain Operations Guest Services and other resort teams around openings closures weather events lift interruptions and changing conditions.
- Support lift evacuation planning training emergency response incident investigation and corrective actions.
- Develop and manage the department operating budget labor payroll supplies equipment and other operating expenses.
- Use financial labor safety employee and guest-experience data to improve department performance.
- Maintain a visible presence in the operation and step into frontline and leadership needs when conditions require it.
- Partner with Lift Maintenance during the off-season on appropriate maintenance projects repairs inspections and winter-readiness activities.
What Were Looking For
- 3 years of progressive experience in lift operations mountain operations resort operations or a related operational environment.
- 2 years of supervisory or management experience preferably leading seasonal or high-volume teams.
- Strong understanding of lift operating practices employee training safety and risk management.
- Proven ability to coach employees and develop capable frontline leaders.
- Experience managing schedules labor budgets and department performance.
- Strong communication organization decision-making and problem-solving skills.
- Ability to remain calm and make sound safety-based decisions in changing weather and operational conditions.
- Experience with lift evacuation Lift Maintenance or Patrol operations is a plus.
- Ability to work weekends holidays evenings early mornings and extended hours during peak operating periods.
Physical & Working Requirements
This position works extensively outdoors in an active mountain environment and requires the ability to travel throughout the resort in variable winter conditions. The role may require travel by foot and when properly trained and qualified skis or snowboard snowmobile or other mountain transportation.
You make us Woodward. We are a welcoming community that celebrates individual stories backgrounds experiences and identities where we all have different in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness creativity and different points of view. Even if you dont think you meet all the qualifications listed for a job wed love to hear from you.
If you need assistance with your application please reach out to
Required Experience:
Manager