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Lifestyle Director
Job Location:
Job Location:
Orlando, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
4 June 2026 (30+ days ago)
Posted:
Application Deadline:
1 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Director of Lifestyle
Position Summary
The Director of Lifestyle is responsible for creating planning and executing a vibrant hospitality-driven lifestyle program for a luxury multifamily community. This role oversees resident engagement amenity operations special events and the supervision of amenity staff.
The Director serves as the communitys hospitality ambassador ensuring residents and guests enjoy a best-in-class lifestyle experience through daily activities social programming wellness initiatives entertainment and exceptional resident service. This position requires a highly organized energetic resident-focused professional with strong event management hospitality and team leadership experience.
Essential Duties & Responsibilities
Deliver exceptional customer service to residents guests owners and visitors.
Foster a welcoming engaging and hospitality-focused atmosphere throughout the community.
Serve as the primary ambassador for community lifestyle programming and resident engagement.
Maintain a professional appearance and positive attitude at all times.
Resolve resident and guest concerns promptly and professionally.
Collaborate closely with property management marketing maintenance and operations teams.
Work independently while effectively managing multiple priorities and deadlines.
Amenity Operations & Staff Supervision
Directly supervise amenity staff and other lifestyle team members as assigned.
Ensure all amenity areas are properly staffed and operating efficiently.
Conduct routine inspections of amenity spaces to ensure cleanliness safety presentation and service standards are maintained.
Develop and implement operating procedures and service standards for amenity staff.
Partner with maintenance and operations teams regarding facility needs repairs and improvements.
Lifestyle Programming & Events
Develop and execute a year-round calendar of lifestyle events activities and experiences for residents and vacation rental guests.
Plan daily weekly seasonal and holiday programming that enhances the overall community experience.
Coordinate social events wellness classes poolside activities live entertainment themed events family programming and community celebrations.
Create memorable resident and guest experiences that encourage retention referrals and positive online reviews.
Manage all event logistics including vendor coordination entertainment contracts setup breakdown staffing and safety protocols.
Maintain detailed event planning timelines budgets and operational checklists.
Evaluate event success through participation metrics surveys and resident feedback.
Guest Experience & Engagement
Create welcoming experiences and orientation opportunities for new residents and arriving guests.
Coordinate activities that showcase community amenities and local attractions.
Enhance resident and guest satisfaction through innovative programming and personalized service.
Support guest retention and community reputation initiatives through exceptional experiences.
Community Engagement & Marketing
Promote events and amenities through social media email communications resident apps websites and community platforms.
Create and distribute monthly activity calendars newsletters and promotional materials.
Partner with marketing to showcase the community lifestyle through content creation and storytelling.
Assist with resident onboarding and community integration programs.
Vendor & Partnership Management
Establish and maintain relationships with local businesses entertainers instructors and community partners.
Negotiate contracts and pricing for programming and events.
Maintain vendor compliance documentation in accordance with company policies.
Operations & Administration
Develop and manage lifestyle and amenity budgets to maximize value and participation.
Track attendance participation and program performance metrics.
Prepare reports and recommendations regarding program success and future opportunities.
Ensure all events and activities comply with company policies safety regulations and insurance requirements.
Maintain organized records of contracts invoices permits and event documentation.
Collaborate with corporate teams to ensure compliance with operational standards and risk management requirements.
Additional Duties & Responsibilities
Maintain the highest standards of professionalism and ethics.
Participate in community meetings and leadership discussions.
Support special projects and operational initiatives as assigned.
Maintain knowledge of company policies procedures and community standards.
Follow all safety protocols and emergency procedures.
Perform additional duties as necessary to support community operations and resident satisfaction.
Knowledge Skills & Qualifications Required
3-5 years of experience in multifamily lifestyle programming hospitality resort operations hotels vacation rentals destination clubs or related industries.
Experience planning and executing events and community programming.
Experience supervising staff and managing daily operations.
Strong customer service and relationship-building skills.
Excellent organizational project management and communication skills.
Strong knowledge of Microsoft Office Suite Outlook and community engagement software.
Ability to manage multiple priorities in a fast-paced environment.
Preferred
Experience in luxury multifamily communities hospitality vacation rental operations or resort-style environments.
Experience managing amenity facilities and recreational programming.
CPR First Aid or hospitality-related certifications.
Physical Requirements
Must be able to lift up to 25 pounds.
Must be able to walk the property and amenity areas for extended periods.
Must be able to stand for extended periods during events and programming.
Must be able to work evenings weekends holidays and flexible schedules based on operational needs.
Work Environment
This position operates within a luxury multifamily community featuring extensive amenity offerings and vacation rental accommodations. The role requires frequent interaction with residents guests vendors and team members and active participation throughout the property including clubhouses pools recreation spaces event venues and other amenity areas. This is a full-time position requiring flexibility to support community programming hospitality operations and resident engagement initiatives.
Disclaimer
The above information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities duties or qualifications. Management reserves the right to modify duties and responsibilities at any time based on business needs.
Required Experience:
Director
