Lifecycle Marketing Lead

About Mednet

Mednet is a free physician-only community built to answer the complex clinical questions that define everyday practice. While most clinical support tools retrieve and summarize the same widely-available resources Mednet surfaces the judgment experience and pattern recognition of leading experts. Our goal is simple: to give every physician access to the collective wisdom of medicine no matter where they practice.

The Role

Were looking for a Lifecycle Marketing Lead to own how physicians experience Mednet across their entire journey from the moment they verify their credentials through their first question asked and answered to becoming a power user who returns weekly for clinical insight they cant find anywhere else.

Youll design and ship the messaging that turns one-time visitors into engaged community members and engaged members into long-term contributors. Email push in-app: every touchpoint is yours to architect test and improve. Youll partner closely with the product and medical teams to make sure every message a physician receives is timely relevant and worth their attention (because their time is genuinely precious).

This is a high-ownership role. Youll define the lifecycle strategy build it in Braze and measure its impact on activation engagement and retention.

What youll do

• Own the end-to-end physician lifecycle: onboarding activation engagement re-engagement and reactivation

• Design and build multi-channel campaigns in Braze across email push and in-app including triggered journeys behavioral campaigns and broadcast sends

• Develop segmentation strategies that account for specialty practice setting tenure and engagement patterns so every physician receives content relevant to their practice

• Partner with the product team to instrument the events and user properties needed to power personalized messaging and to ensure in-app experiences feel native rather than bolted on

• Build and run a continuous experimentation roadmap (subject lines send times channel mix message frequency content variants) and translate results into a sharper program over time

• Define and report on the metrics that matter: activation rate weekly active physicians question-asking and answering behavior retention curves and channel-level performance

• Collaborate with the medical team to surface the right expert insights to the right physician at the right moment

• Maintain deliverability hygiene suppression logic and frequency caps so we earn (and keep) a place in physicians inboxes and notification trays

What you bring

• 4 years of lifecycle CRM or growth marketing experience ideally at a community-driven or consumer product

• Deep hands-on Braze expertise. Youve built Canvases written Liquid set up Connected Content configured event-triggered journeys and debugged your share of campaigns

• Proven track record running email push and in-app programs that moved real metrics (activation retention engagement) with the numbers to back it up

• Strong segmentation and audience-building instincts; comfort working directly with product and data teams to define the events and traits you need

• A rigorous experiment-first mindset. You dont ship campaigns you ship tests

• Excellent writing chops especially the ability to communicate clearly and respectfully with a sophisticated time-constrained audience

• Comfort operating with autonomy in a small fast-moving team

Bonus points

• Experience marketing to physicians healthcare professionals or other expert/credentialed audiences

• Experience with community or UGC products where engagement depends on contribution not just consumption

• Comfort in analytics tools like Google Analytics Mixpanel or Amplitude

Why Mednet

Youll be building the connective tissue between physicians and the experts who can answer their hardest clinical questions. Every campaign you ship has the potential to influence a real patient encounter. Its rare to find a lifecycle role where the messages you write actually matter to the people receiving them. This is one of them.