Life Safety Service Representative, Suppression

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

What we offer

Competitive salary and bonus

Paid vacation/holidays/sick time - 15 days of vacation first year

Comprehensive benefits package including 401K medical dental and vision care - Available day one

Extensive product and on the job/cross training opportunities with outstanding resources

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

JCI Employee discount programs (The Loop by Perk Spot)

What you will do

The primary role of the Suppression Sales Representative is to help our customers protect their highest value assets and highest risk hazards by selling fire suppression systems and products. The main focus of this position is selling clean agent systems wet and dry chemical systems and gas systems to protect data centers industrial hazards control rooms commercial kitchens and a variety of other occupancies. Additional responsibilities include sales of deficiency repairs and modifications to existing systems as well as fire extinguishers and emergency lighting.

How you will do it

• Field sales position responsible for selling suppression systems products and services to assigned customer base (including but not limited to kitchen hoods and other pre-engineered systems Inergen Co2 Sapphire and other clean agent systems).

• Manage the entire sales process from uncovering opportunity developing solution/value proposition preparing design creating contract negotiating terms closing opportunities and providing on-going customer service through service delivery

• Work with other sales technical design engineering service support and management to meet customer needs

• May specialize on project type customer type (contractor/bid or end-user) or sales strategy (new or existing customers)

• Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings

• Close sales to meet or exceed sales plan objectives.

• Develop and maintain an active proposal backlog that will support achieving the designated sales plan.

• Assume account management responsibility including the provision and/or coordination of services (installation customer training etc.) to assure complete customer satisfaction.

• Develop financial justifications prepare proposals make presentations and perform necessary follow-up for successful closing of the sales.

• Arrange for and/or coordinate delivery and installation.

• Investigate and resolve customer problems in regard to delivery dates billings financing and other related matters.

• Maintain established accounts through regular customer contact in pursuit of additional sales.

• Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.

• Conduct building surveys to support the development of estimates.

• Maintain correct and complete records of all sales related activities.

• Submit all required sales reports expenses competitive activity and correspondence in an accurate and timely manner.

• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty.

• Support the Service Department towards achieving customer excellence as well as working with other departments to generate leads for service or equipment / device upgrades.

What we look for

• Associates degree in a technical or business discipline or equivalent experience in the fire suppression business.

• 1-3years of sales experience in a business with a proven successful record of accomplishment that is verifiable or a recent college graduate with 1-2 extra-curricular activities or internships with roles demonstrating entrepreneurial and/or leadership abilities.

• Excellent communication skills with strong presentation skills.

• Must have the ability to persuade and close sales.

• Must have the ability to handle a variety of situations encountered during sales process disciplined to work with limited supervision and work as port of a team.

• Ability to achieve sales quota as well as implement service sales strategy to exceed goals.

• Ability to write sales plans.

• Must be a self-starter.

• Ability to follow-up.

• Ability to make cold calls.

• Able to work accurately with numbers.

• MS office and internet skills a must.

• Experience with a CRM tool is a plus.

• Only applicants who possess the minimum qualifications will be considered.

HIRING SALARY RANGE: $ (Salary to be determined by the education experienceknowledge skills and abilities of the applicant internal equity and alignment with marketdata.) This role offers a competitive Bonus plan that will take into account individual groupand corporate performance. This position includes a competitive benefits package. Theposted salary range reflects the target compensation for this role. However we recognizethat exceptional candidates may bring unique skills and experiences that exceed the typicalprofile. If you believe your background warrants consideration beyond the stated range weencourage you to apply. To support an efficient and fair hiring process we may usetechnology assisted tools including artificial intelligence (AI) to help identify and evaluatecandidates. All hiring decisions are ultimately made by human reviewers. For details pleasevisit the About Us tab on the Johnson Controls Careers site athttps:// Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.