Library Generalist
Leander, TX - USA
Job Summary
Performs entry-level work with routine complexity. Provides assistance in the daily operation in various areas of the library. Duties include assisting patrons in their use of the library providing administrative support to the supervisors providing support to Library programs and collection maintenance and checking-in and processing Library materials. Works under moderate supervision with limited latitude for the use of initiative and independent judgement.
- Essential Duties & Required Qualifications
- Provides customer service to Library users in person and on the phone.
- Answer informational and reference questions for all ages regarding the librarys resources and provide directions to various library sections or other facilities.
- Assists patrons in circulation related services such as establishing and renewing Library memberships inter-library loan requests reserving books and collecting payments at circulation desk.
- Assists patrons of all ages with technology support including access to library computers use of online resources use of computer software available on public computers and use of photocopier scanner and fax machine.
- Assists patrons of all ages in navigating the library online catalog.
- Assists in receiving and sorting returned library materials.
- Assists in shelving Library materials when needed.
- Assists in processing and receiving new Library materials and repairing damaged Library material
- Provides administrative support to librarians for collection development maintenance and supervisors.
- Attend meetings and training sessions.
- Performs security light cleaning and straightening tasks necessary to open and close the library.
- Provides support for Library programs by designing preparing promotional materials monthly book displays and setting up and cleaning up program spaces and assisting during events.
- Ability to work under pressure with few mistakes.
- Exceptional customer service must be a high priority.
- Performs related duties as assigned.
Required Education and Experience
- High School Diploma or equivalent.
- Minimum of one year of customer service experience.
- Minimum of six months working in a public or school library OR earned a minimum of 4 credit hours from an accredited college or university in Library Science or a related field.
- Ability to work hours other than the regular daytime schedule such as mornings afternoons evenings and weekends.
Required Certificates and Licenses
- Must have First Aid and CPR/AED certification within six months of hire date.
Preferred Qualifications
- Active/current First Aid and CPR/AED certifications.
- Ability to speak Spanish.
- Experience working for a government entity such as a city county or state.
- Knowledge Skills & Abilities
- Ability to learn municipal library operations library technology systems and the Dewey Decimal System.
- Ability to organize and maintain a large number of various types of library materials.
- Ability to communicate effectively both verbally and in writing.
- Ability to follow detailed verbal and written instructions.
- Ability to communicate with other employees and the public in a courteous and diplomatic manner.
- Skill in handling multiple tasks and prioritizing.
- Analyze situations and adopt quick effect and reasonable courses of action.
- Ability to work hours other than the regular daytime schedule such as mornings afternoons evenings and weekends.
- Knowledge of writing with proper punctuation spelling and grammar.
- Skill in using computers and related software applications.
- Ability to develop and maintain effective working relationships with City employees the public elected officials and boards and commissions.
- Physical Demands & Additional Information
While performing the duties of this job the employee is regularly required to stand walk sit use hands to handle items reach with hands and arms kneel talk and hear. Specific vision abilities required by this job include close vision distance vision and ability to adjust focus. Must be able to lift/push up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified in this position.
Job offer and continuation of employment with the City of Leander is contingent upon:
- Proof of education certification(s) and experience as listed on the employment application based on the job posting requirements.
- Satisfactory results from a pre-employment criminal history background and driving record check.
- Legal authorization to work in the United States without sponsorship. *
- Compliance with the Selective Service Registration for male US citizens and immigrants who are ages 18-25.
*The City of Leander participates in E-Verify! Information from each new employees Form I-9 will be provided to the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) to confirm work authorization.
The City of Leander is an equal opportunity employer and does not discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age (40 or older) disability or genetic information in employment.
Applicants should communicate requests for disability-related accommodations during the application process to our Human Resources Department at or . Deaf and hard of hearing applicants may contact our office via Relay Texas at 7-1-1 or(TTY/TDD).