Library FT Circulation Support Staff (Northside Library)

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.

Duties may vary based on assigned branch:

• Provides all library circulation services including checking circulating materials in and out and assessing materials for damage or missing parts.
• Explains and enforces library policies and procedures.
• Registers patrons for library cards.
• Handles patron inquiries both in person and on the telephone.
• Processes holds for pick up in branch or for other service locations.
• Sorts shelves and shifts library materials.
• May assist patrons with other routine library services such as faxing printing copying and computer needs.
• Collects library fines and fees for damaged items replacement costs and overdue items. Maintains and balances cash register counts drawer at closing and resets register at opening.
• Follows library procedures for opening operating and closing library branch.
• May assume responsibility for department/library in absence of supervisor/manager.
• Checks in magazines and newspapers and ensures they are in correct place in library.
• May be asked to process interlibrary loans; research patron requests contact potential lending libraries and process incoming and return loans.
• Flexible schedule including days evenings and weekends.
• Responsible for appropriate use and maintenance of JMRL equipment tools and other resources including work time.
• Regular and reliable attendance.

• Performs additional duties to support operational requirements as apparent or assigned.

Education and Experience:Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• High School or GED and previous experience working in a public customer service environment and working with Windows.

• Previous experience working in a public customer service environment and working with Windows.

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

• Required to successfully pass a pre-employment background check.
• Requires aflexible schedule including days evenings and weekends.

• Knowledge and ability to apply explain and enforce library policies and procedures.
• Knowledge of computer hardware.
• Knowledge of Dewey Decimal system.

• Intermediate: ability to read and understand written materials such as newspapers magazines journals multi-step instruction manuals and reference materials.

• Basic: ability to write simple letters paragraphs and sentences containing subject verb and object and/or series of numbers names and addresses.

• Basic: Ability to perform the four basic arithmetic operations (addition subtraction multiplication division). Ability to perform functions associated with the receipt of funds including record keeping and preparing money for deposit.

• Routine: Examples include regular and routine interaction involving providing or exchanging information.

• Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.

• Basic: uses standard technical skills appropriate to the assigned and apparent job responsibilities.

• Receives and disburses funds and prepares money for deposit.

• No responsibility for direction or supervision of others.

• Strong public service orientation.
• Performs tedious or exacting work.
• Constant interruptions and requests for service.
• May require dealing with angry frustrated and/or upset individuals.
• Frequent change of tasks.
• Working closely with other as part of a team.
• Requires a flexible schedule including days evenings and weekends.

Physical Demands:

• Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently and/or up to 10 pounds of force constantly to lift carry push pull or otherwise move objects.
• Work requires pushing/pulling standing for extended periods stooping bending and carrying.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).

• Typically requires use ofstandard office equipment and telephone and related software and hardware; book trucks and carts and any other equipment as appropriate or as assigned.

• Work is performed in office environment where there may be exposure to computer screen for extended periods of time monitor glare and dust.
• The noise level in the work environment is usually quiet.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability genetic information or any other characteristic protected by federal state or local laws. The City is dedicated to this with respect to recruitment hiring placement promotion transfer training compensation benefits employee activities access to facilities and programs and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at or .

The City of Charlottesville conducts job related background checks reference checks and pre-employment drug tests in accordance with federal state and local law of applicants who reach the final stages of the employment selection Citys policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law and it continues to be a violation of the US Department of Transportation regulations and the Citys policy prohibiting employees from testing positive for marijuana.