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Liability Claims Associate | Blue Ash, OH | Hybrid Schedule

Sedgwick

Job Location:

Lake Forest, CA - USA

Monthly Salary: Not provided by the employer

Posted: 14 August 2026 (28 days ago)

Application Deadline: 11 November 2026

Vacancies: 1 Vacancy

Job Summary

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Liability Claims Associate Blue Ash OH Hybrid Schedule

Hybrid schedule - 2 days in-office/3 work from home after 60-day training period

Experience
One (1) year of customer service experience or equivalent combination of education and experience required. Claims industry experience preferred. Medical Background a plus

PRIMARY PURPOSE: To analyze reported lower-level level general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Handles lower-level liability and/or physical damage claims under close supervision.
Supports other claims representatives examiners and leads with larger or more complex claims as necessary.
Processes general liability claims determining compensability and benefits due; monitors reserve accuracy and files necessary documentation with state agency.
Communicates claim action/processing with claimant client and appropriate medical contact.
Ensures claim files are properly documented and claims coding is correct.
May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.
Supports the organizations quality program(s).

QUALIFICATION

Education & Licensing
High school diploma or GED required. Licenses as required.

Skills & Knowledge

Excellent oral and written communication skills
PC literate including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding travel as required

Auditory/Visual: Hearing vision and talking

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If youre excited about this role but your experience doesnt align perfectly with every qualification in the job description consider applying for it anyway! Sedgwick is building a diverse equitable and inclusive workplace and recognizes that each person possesses a unique combination of skills knowledge and experience. You may be just the right candidate for this or other roles.

Required Experience:

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About Company

Sedgwick

Sedgwick's tech-enabled risk, benefits, and integrated business solutions include comprehensive claims management and loss adjusting across industries.

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