Leo EBC Coordinator, LEO Executive Engagement

Amazon Leo is Amazons low Earth orbit satellite network. Our mission is to deliver fast reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses schools hospitals and government agencies Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The LEO Executive Briefing Program is seeking a customer obsessed Briefing Center Coordinator to manage facility booking and logistics for the LEO Executive Briefing Center (EBC) located in Redmond WA. The EBC Coordinator is responsible for managing request intake and logistics execution for executive briefings. They play a critical role in creating a world class customer experience for our guests who are primarily executive level customers of LEO. This includes providing onsite logistics support for the EBC greeting guests and escorting them to their briefing room and carrying out setup/breakdown responsibilities for each briefing. It also includes facility coordination across security catering real estate and facilities and other internal and external teams.

Key job responsibilities
Ensure Executive Briefing Center is customer-ready at all times.
Prepare executive briefing resources including printed materials supplies and swag. Setup and breakdown of briefing rooms for each briefing.
Work from EBC Coordinator Welcome Desk greet guests and visitors provide coat checking provide luggage storage and escort them to their briefing room.
Partner with onsite support such Security and IT to resolve ad hoc needs.
Manage briefing supply inventory and ensure all storage areas organized.
Managing catering and transportation services through vendors.
Maintain and follow operational standard operating procedures.
Collate and send weekly operations reporting.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team
Amazon Leo is an initiative to increase global broadband access through a constellation of 3236 satellites in low Earth orbit (LEO). Its mission is to bring fast affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast affordable broadband to a wide range of customers including consumers businesses government agencies and other organizations operating in places without reliable connectivity.

- 2 years of program or project management experience
- 3 years of advanced Microsoft Word and Excel experience
- Can show strong verbal and written communication skills
- 2 years of customer-facing environment or 3 years of customer-facing environment experience
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience managing time efficiently meeting personal goals and working effectively with internal partner and customer teams
- Knowledge of Microsoft Office applications (Excel Word SharePoint and PowerPoint)
- Experience managing executive customer relationships and key business stakeholders
- Ability to be on-site at the Executive Briefing Center in Redmond WA daily.

- Experience in the customer service industry or leading customer experience improvements
- Experience collaborating and influencing multiple teams across multiple organizations
- Experience in problem solving and delivering results
- 1 years of Microsoft Outlook management and rule creation experience
- Experience with productivity and communications tools including Microsoft Office products and applications
- BS/BA degree in hospitality international relations marketing or equivalent related experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Redmond - 80200.00 - 97400.00 USD annually