Legal Services Mgr

The Legal Services Manager is a key member of the legal team and is accountable for reviewing evaluating monitoring and/or leading an indirect team to execute on ATIs professional and general liability claims submissions processes and claims management deposition coordination & preparation processes health and employment record subpoena response processes corporate governance support and ensuring that we deliver the same to meet the needs of ATI its patients clients and employees while delivering a smooth and efficient ATI legal team customer experience.
This role provides coaching and delivers expertise and support to team members ensuring ATIs legal processes are administered efficiently by the team. The role will establish and maintain processes and guidelines along with identifying new and innovative ways to engage current and future ATI team members.

Office Operations
Leads the daily operations of a team focused on professional and general liability claims submissions processes deposition coordination & preparation processes and health and employment record subpoena response processes
Responsible for day-to-day correspondence and negotiation with third party law firms regarding records fees and fees payable for clinician testimony
Assists with the preparation of ATI employees involved in litigation as witnesses
Facilitates leadership decision making by analyzing options forecasting future costs and making smart recommendations that fit the desired ATI outcomes
Utilizes a hospitality and customer focused mindset for managing escalations change management and communication planning

Technology & Systems
Applies process improvement mindset to understand workflows and enable the process to flow more smoothly leveraging enterprise level systems
Optimizes and leverages technology blended with workflow/process discipline to ensure complete work in the most effective and efficient manner
Partners across the broader legal compliance and other ATI teams to connect workflow dots to ensure efficient and effective execution

Legal Claim Management
Expedites delivery of oral and written responses by establishing and maintaining strong relationships with third party attorneys and record copy services
Handles confidential information related to ATI its patients and its employees
Maintains client confidence by keeping client/attorney information confidential
Handles client intake procedure and file management

Customer/Client Relations
Serve as point of contact for clients regarding administrative matters
Resolve gaps and customer specific scenarios related to legal services while showing empathy understanding and seeking to find win-win resolutions for ATI its patients and its employees
Acts as a liaison with other departments and outside agencies including high level staff such as CEO CFO senior management

Financial & Billing Administration
Achieves financial objectives by assisting with the preparation of legal team operational budgets analyzing variance and initiating corrective actions
Work with attorneys to support billing compliance

Special Projects
Works independently and within a team on special and nonrecurring and ongoing projects. Acts as a project manager for special projects which may include managing insurance renewals planning and coordinating multiple presentations disseminating information and handling communications etc.

Minimum Education
Required:
Bachelors degree or JD and 3 year as a member of an in-house legal team or law firm or equivalent years of experience as a member of an in-house legal team in lieu of degree
Preferred:
Bachelors degree or JD and 5 year as a member of an in-house legal team or law firm or equivalent years of experience as a member of an in-house legal team in lieu of degree
At least 3 years litigation experience required

Minimum Experience
Required:
3 years as a member of an in-house legal team or law firm
At least 3 years litigation experience
Proven experience with claims management
Preferred:
5 years as a member of an in-house legal team or law firm
3 or more years of supervisory experience
Healthcare legal and compliance experience (ex. HIPAA Stark AKS)

Knowledge Skills and Abilities
Brings a customer service mentality and focus every day serving as a role model for both what you do and how you do it
Brings a point of view for how best to integrate new ideas legal services and initiatives based on research trend assessment or best practices from outside organizations
Ability to root cause issues quickly and uncover core issues using research and data then assist consult with and help get to the outcome
Strong attention to detail and exceptional organizational skills
Demonstrated ability to effectively interact in a cross-functional environment across all levels of executive management and a geographically dispersed footprint
Demonstrated ability to build and maintain internal relationships; able to drive alignment
Excellent communication skills including written verbal and presentation skills; comfortable and credible with both internal stakeholders and external audiences
A flexible dynamic self-demanding and proactive individual; self-motivated and able to motivate others
Bias for action in resolving challenges handling a variety of different situations and dynamics
Proven expertise managing evaluating analyzing quickly and creating meaningful business reporting
Be a great coach using positive reinforcement providing clear feedback and follow through contribute to the overall engaging environment of the ATI teams connected to legal and compliance
Be a collaborator partnerships with teams like HR Communications Clinical Operations Finance and IT are must-haves to build and activate strategic initiatives
Brings an improvement mindset for how to best leverage enterprise level systems to eliminate manual process steps or exceptions
Ability to work in a fast-paced environment and demonstrate a blend of flexibility knowledge of the business and diversity of activity each day

Licenses and Certifications
Required:
None
Preferred:
Certified Paralegal (CP) Registered Paralegal/Core Registered Paralegal (RP/CRP). Professional Paralegal (PP)