Legal & Regulatory Change Coordination Associate II
Columbus, OH - USA
Department:
Job Summary
Join a team that helps Consumer and Community Banking (CCB) Operations stay ahead of evolving legal and regulatory requirements. If you bring a continuous improvement mindset and enjoy turning complex requirements into clear execution this role offers broad exposure and impact.
- Partner with functional SMEs Legal Compliance and Operations leaders to evaluate regulatory and legal changes and implement required updates across CCB processes and controls.
- Manage sustainment to keep legal obligation-to-procedure mappings current through BAU changes in a dynamic legal/regulatory environment.
- Monitor business assessments and end-to-end implementation of legal changes ensuring scope ownership and timelines are clear and tracked.
- Drive consistency and quality of intake evaluation and change implementation processes across 20 Operations functions including standard templates workflows and controls.
- Track and report SLAs throughput/volumes performance metrics issues and risks to leadership; escalate blockers and propose remediation plans.
- Onboard coach and support new functional SMEs across Operations including training on process tooling documentation standards and quality expectations.
- Identify influence and partner to deliver process improvements that streamline intake accelerate assessment enhance traceability and strengthen control evidence.
Required Qualifications Capabilities and Skills
- Strong understanding of regulatory change lifecycle (intake impact assessment implementation validation/sustainment) and linkage of legal obligations to procedures and controls.
- Experience coordinating across multiple functions with differing priorities; proven ability to standardize processes and drive consistency at scale.
- Proficiency with workflow and governance tools (e.g. GRC platforms inventory/obligation repositories Jira/ServiceNow SharePoint/Confluence); strong Excel/PowerPoint skills.
- Excellent communication stakeholder management and facilitation skills; comfortable presenting status risks and decisions to senior stakeholders.
- Analytical detail-oriented and organized; able to manage metrics SLAs and deadlines across a high-volume change portfolio.
Preferred Qualifications Capabilities and Skills
- Bachelors degree or equivalent experience; advanced degree (e.g. JD MBA)
- 3 years in regulatory change management compliance risk management legal operations or operations change within financial services; CCB/retail bank experience
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more