Leave of Absence Coordinator

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Leave of Absence Coordinator

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us youll need to live near our dynamic Center of Excellence West Hills CA. 8521 Fallbrook Ave. Suite 250 West Hills CA

What we offer:

• A stable consistent work environmentboth in-office and virtual

• $22.21 -23.00 per hour

• A comprehensive training program to help you support employees and customers from some of the worlds most respected brands

• A dedicated mentor and manager to guide you every step of your career journey

• Career development and promotional opportunities as you take on new responsibilities

• A diverse all-inclusive benefits package designed to support your mental physical financial and professional well-being

Your next big opportunity starts hereare you ready to join us

PRIMARY PURPOSE OF THE ROLE:

To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans policies state and federal regulations and to make timely calculations payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.

ARE YOU AN IDEAL CANDIDATE

We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment show motivation and drive in their work ethic are customer-oriented naturally empathic and solution-focused.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.

• Analyzes FMLA and other paid leave claims to determine eligibility certification payment calculations payments and/or adjustments in compliance with client paid leave plans policies and state and federal regulations.

• Identifies action plan determines benefits due and makes timely case decisions based on service expectations as established by the client.

• Communicates decisions and on-going expectations with claimants and clients.

• Maintains professional client relationships.

• Attendance during scheduled work hours is required.

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required.

• Skills: Strong oral and written communication computer literate including Microsoft Office organizational skills required

• PC literate including Microsoft Office products Windows environment.

• Must meet minimum typing requirements.

• Experience: Clerical or customer service experience or equivalent combination of education and experience preferred

TAKING CARE OF YOU

• Entry-level colleagues are offered a world class training program with a comprehensive curriculum

• An assigned mentor and manager that will support and guide you on your career journey

• Career development and promotional growth opportunities

• A diverse and comprehensive benefits offering including medical dental vision 401K PTO and more

WORK ENVIRONMENT
When applicable and appropriate consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this are not intended to constitute a comprehensive list of functions duties or local retains the discretion to add or to change the duties of the position at any time.

As required by law Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set level of experience and cost of specific location. For the jurisdiction noted inthis job posting only the range of starting pay for this role is ($22.21 - $23.00). A comprehensive benefits package is offered including but not limited to medical dental vision 401k and matching PTO disability and life insurance employee assistance flexible spending or health savings account and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Diego Fair Chance Ordinance the San Francisco Fair Chance Ordinance the California Fair Chance Act and all other applicable laws.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.