Leave and Disability Claims Roles

When you join the team at Unum you become part of an organization committed to helping you thrive.

Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health Vision Dental Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

And thats just the beginning

With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers. Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team. Help us help others and join Team Unum today!

Minimum starting hourly rate is $22.12- $24.04

We are looking for candidates to fill various roles related to managing leave requests and disability claims. When you apply youll be considered for positions such as Integrated Paid Leave Specialist STD Benefits Specialist Trainee Associate Leave Specialist Eligibility Specialist and Associate Life Event Specialist. Your placement will depend on your qualifications and role availability. These positions help ensure that our company complies with leave laws and policies while providing top-notch service to our customers. Each of these roles comes with a comprehensive training program ensuring you gain all the knowledge and expertise needed.

These roles are perfect for those who have strong analytical skills like to learn and want to help the working world thrive. Join us to make a meaningful impact and grow your career.

This is a main campus based position applicants will work in the Chattanooga TN Columbia SC or Portland ME office 3-5 days a week in office required.

Principal Duties and Responsibilities

• Handle leave short-term disability (STD) or paid leave claims efficiently and accurately.

• Determine if employees are eligible for different types of leave such as FMLA PFML and corporate-paid plans.

• Have an advanced understanding of compliance and regulations and use this to make fair decisions about eligibility and benefits.

• Create necessary communications to comply with federal state and company leave policies.

• Review medical certifications and other documents consulting with internal teams as needed.

• Stay updated on changes in leave laws and industry practices.

• Maintain good relationships with employer contacts HR administrators and employees.

• Answer questions and resolve issues for employees and employers promptly.

• Work with other departments to ensure smooth operations.

• Meet standards for accuracy quality and service in managing claims and leaves.

• Provide excellent customer service by processing claims promptly and addressing inquiries quickly.

Job Specifications

• A 4-year degree or relevant experience is preferred.

• Experience in medical disability claims or leave management is a plus.

• Strong decision-making analytical and problem-solving abilities.

• Ability to use independent judgment and think critically in making decisions.

• Excellent interpersonal and communication skills (phone email and written).

• Proficiency with Windows and basic computer skills (Word Excel Access).

• Detail-oriented with strong organizational skills.

• Ability to perform in a fast-paced environment while managing multiple tasks and priorities

• Ability to make fair decisions quickly and efficiently.

• Self-motivated and able to work independently and as part of a team.

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Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide.

Unum is an equal opportunity employer considering all qualified applicants and employees for hiring placement and advancement without regard to a persons race color religion national origin age genetic information military status gender sexual orientation gender identity or expression disability or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience.

$36000.00-$68000.00

Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health vision dental) insurance benefits (short & long-term disability) performance-based incentive plans paid time off and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum