Leave and Accommodation Management Supervisor

This position is hybrid and work will be performed on-site at least two to three days per week at 625 South 4th Avenue Minneapolis MN 55487 other county locations and remote as job duties require. Work hours will be Monday through Friday with typical hours of 8 a.m. to 4:30 p.m. While this position is designated as hybrid based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

• Select train support provide day-to-day work direction and supervise the performance of LAM staff ensuring they have the knowledge skills and resources to effectively administer the countys leave program and achieve workplan goals.
• Ensure that employees on leave are compensated timely and accurately receive comprehensive and timely customer service; serve as a back-up leave administrator.
• Provide subject matter expertise and decision-making on escalated employee leave and accommodation requests.
• Oversee the implementation of work plans that align with the HR strategic plan including the departments strategic communications data and technology plans.
• Create and oversee systematic processes ensuring the LAM teams data entries are completed timely and accurately with a process improvement lens.
• Implement department-approved data and technology strategies and activities that ensure comprehensive approaches to service delivery data reporting quality improvement and systems design; facilitate data file exchange processes with internal and external partners.
• Develop recommend and implement LAM standard operating procedures and policies in coordination with department and county stakeholders.
• Manage LAM vendor performance.
• Use the HRIS to maximize leave processing and data collection reporting and auditing responsibilities and coordinate with designated department subject matter experts (SMEs) and Benefits Manager to respond to data requests.

• One of the following:
  • Eight or more years of professional human resources experience.
  • Certificate in human resources from an approved college or university andsix or more years of professional human resources experience.
  • Two years of college including 12 semester credits in the fields below andsix or more years of professional human resources experience.
  • Bachelors degree or higher in business administration industrial relations human resources administration organization development public administration psychology or a field closely related to the position andfour or more years of professional human resourcesexperience.

• Strong analytical and critical thinking skills.
• Experience:
  • With employer full-cycle leave/FMLA administration and return-to-work in a union environment.
  • With ADA Title I accommodation requests and engaging in the interactive process.
  • Three or more years of supervising and effectively leading a team of professionals.
  • With vendor and partner relationship management.
• Knowledge of:
  • Knowledge of applicable federal and state leave laws; understanding of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI).
  • HRIS systems and data collection reporting and auditing practices.
  • Leave administration policies collective bargaining agreements and labor management processes.
• Ability to:
  • Create a collaborative diverse motivative and supportive work culture and develop future leaders.
  • Communicate effectively and succinctly in a variety of settings and styles with management and other officials.
  • Be dedicated to meeting the expectations and requirements of both internal and external customers with excellence.
  • Work independently and successfully manage multiple priorities.
    

• Spending extended periods sitting at a desk using a computer keyboard and mouse.
• Standing walking or moving between meeting rooms and shared office areas.
• Lifting or carrying office materials typically up to 1020 pounds.
• Repetitive motions associated with typing writing and operating office equipment.
• Navigating typical office conditions including shared spaces moderate noise levels and regular foot traffic.