Leasing Agent

LEASING AGENT POSITION OVERVIEW: The Leasing Agent plays a critical role in the leasing process for our rental properties. This position requires excellent interpersonal skills a customer-centric mindset and the ability to effectively market and lease available units while providing exceptional service to prospective tenants.

DUTIES AND RESPONSIBILITIES:

Tenant Relations:
Welcome and greet prospective tenants providing a positive and professional first impression. Assist prospective tenants throughout the leasing process answering questions and addressing concerns.
Build rapport with tenants and maintain positive tenant relationships. Property Tours: Conduct property tours showcasing available units amenities and communal areas. Highlight the features and benefits of each unit and the community to prospective tenants.

Tenant Screening:
Assist prospective tenants with the application process ensuring all required documentation is complete and accurate. Conduct tenant screenings including background checks and credit checks in compliance with company policies and fair housing regulations.

Lease Negotiation:
Assist in lease negotiations and ensure that lease agreements are thoroughly reviewed and understood by tenants. Explain lease terms rent payment procedures and any additional fees.

Marketing and Promotion:
Collaborate with marketing teams to promote available units through various channels including online listings social media and marketing materials. Maintain up-to-date knowledge of property features pricing and availability.

Customer Service:
Provide exceptional customer service by addressing tenant inquiries concerns and maintenance requests promptly and professionally. Maintain a responsive and helpful attitude toward tenants.

Documentation and Reporting:
Maintain accurate records of leasing activities tenant information and lease agreements. Prepare and submit leasing reports and updates as required.

QUALIFICATIONS:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:
2 years of experience in leasing property management real estate or related field. High school diploma or equivalent required; bachelors degree in business administration Real Estate or a related field preferred. Experience with property management software is preferred but not required.

SKILLS AND ABILITIES:
Strong communication and interpersonal skills.
Excellent problem-solving and conflict-resolution abilities.
Knowledge of fair housing laws and leasing regulations.
Proficiency in Microsoft Office Suite and CRM systems.

PHYSICAL DEMANDS:
While performing the duties of this job the employee is occasionally required to stand walk sit use
hands to handle or feel objects reach with hands and arms stoop kneel crouch or crawl and talk or
hear.

The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT:
This is an office position that may require travel as needed to support site teams and attend company meetings. The noise level in the work environment is usually moderate.

BENEFITS:
Associates who are regularly scheduled for and work 30 hours or more per week are eligible for ncompany-sponsored benefits on the 1st day of the month following completion of 30 continuous days of employment. Regular full-time associates are eligible to accrue paid time off (PTO) and holiday pay.

EEOC: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

CORPORATE INTEGRITY:
All employees in all positions are expected to act professionally at all times including but not limited to treating others with respect valuing diversity supporting team/community goals and following company policies and procedures. For more details on what professional behaviors are expected please refer to the Employee Handbook and company policies and procedures.