Learning Technologist, Lead

Learning Technologist Lead

Georgia State University

Instructional Innovation and Technology

Learning and Production Environment Resources and Support

Why Work at Georgia State University (GSU)

Are you ready to help transform lives through academic excellence innovative technology research and strong community partnerships Georgia State University is ranked among the top five Most Innovative Public Institutions by U.S. News & World Report (2026). As a dynamic research institution GSU offers a collaborative and intellectually stimulating environment for staff faculty and students alike.

Join us in driving digital transformation in higher education and making a meaningful impact on our community. GSUs vibrant culture career growth opportunities comprehensive benefits and core valuesrespect integrity collaboration and accountabilitymake it an employer of choice within the University System of Georgia.

Position Overview

Georgia State Universitys Instructional Innovation and Technology (IIT) division is seeking a skilled professional to join our vibrant and growing team as a Learning Technologist Lead. Under the supervision of the Manager Instructional Design and Training the Learning Technologist Lead supports the effective use of classroom and academic technologies by faculty and academic staff through a combination of training consultation communication and handson support. This role serves as a primary point of contact for faculty engagement related to learning technologies classroom tools and instructional support initiatives.

The Learning Technologist Lead assists with the implementation testing adoption and continuous improvement of academic technology tools translating technical processes into clear accessible guidance for nontechnical audiences. Responsibilities include planning and leading training sessions and faculty workshops and creating clear audience-appropriate communications related to technology use service updates and instructional initiatives. This role also works collaboratively with central IT campus partners vendors and academic leadership to anticipate classroom technology needs respond to faculty inquiries and support institutionwide adoption addition the employee in this position conducts user testing interviews faculty to inform research and communications efforts and prepares reports and summaries for departmental leadership and university administration. The Learning Technologist Lead is expected to exercise sound judgment work independently on complex tasks and remain current with trends and best practices in academic technology and higher education. The ideal candidate is proactive provides excellent customer service and has experience with facilitating workshops and meetings and managing learning tools such as Zoom.

NOTE:This role requires onsite work. Remote or hybrid work options are not available.

Key Responsibilities:

The scope of responsibilities for this position will include but is not limited to the following essential duties:

Training Faculty Support and Engagement

Plan coordinate and manage training and workshop schedules related to academic and classroom technologies.

Lead faculty-facing workshops demonstrations consultations and training sessions (scheduled and ad hoc).

Respond to faculty inquiries anticipate instructional and classroom technology needs and provide timely practical guidance that supports effective teaching and learning.

Communication and Instructional Resources

Develop and deliver clear well-organized communications related to learning technologies service updates training opportunities and instructional initiatives.

Tailor messaging for diverse audiences including faculty staff students and university leadership.

Create and maintain user-focused documentation guides job aids and training materials that explain technical processes in plain accessible language.

Academic Technology Implementation and Support

Assist with the evaluation testing implementation and ongoing support of new and existing academic technology tools and classroom systems.

Support pilot programs and university-wide adoption efforts ensuring tools are usable well-documented and aligned with instructional needs.

Translate technical functionality into practical use cases for instructional contexts.

Research User Testing and Continuous Improvement

Conduct user testing of classroom and academic technologies to evaluate usability effectiveness and support readiness.

Interview faculty and stakeholders to gather feedback inform service improvements and support research and communication initiatives.

Identify trends service gaps and opportunities for improvement and recommend solutions that enhance the teaching and learning experience.

Reporting Partnerships and Institutional Collaboration

Prepare reports summaries and recommendations for departmental leadership and university administration related to technology usage training outcomes adoption efforts and support needs.

Serve as a collaborative partner with central IT instructional support teams vendors and campus committees to coordinate efforts support operational readiness and ensure consistent service delivery.

Professional Development and Industry Awareness

Remain current on emerging trends tools and best practices in academic technology instructional support and higher education.

Share relevant insights with colleagues and leadership to support planning implementation and continuous service improvement.

Application Deadline: Applications must be submitted by June 23 2026 (subject to change without notice).

What Makes GSU a Great Place to Work

Generous benefits including health dental vision tuition assistance and retirement plans.

A knowledge-sharing organization that collaborates with various partners.

Why join our team in the Instructional Innovation and Technology (IIT) Division

The IIT division is the hub for innovation supporting learning student success research and economic development. Heres what makes IIT a great place to work:

Opportunities for professional development and career advancement

Access to cutting-edge technologies

A collaborative and creative team culture

A strong sense of purpose and impact in our work

To be fully considered for this position all candidates at the time of submission must provide the following documents that clearly provides proof of education and relevant experience

• A complete and accurate GSU application
• Resume
• Three professional references. One must be a current or former supervisor.

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Minimum Hiring Qualifications:

Bachelors degree and three years of related experience or a combination of education and related experience

Preferred Hiring Qualifications:

Preference may be given to applicants who in addition to meeting the Minimum Qualifications possess the following:

A masters degree in education instructional design higher education educational technology or a related field is STRONGLY preferred.

Experience supporting faculty development teaching tool initiatives or instructional innovation in higher education or a related environment.

Knowledge of evidence-based pedagogical practices and adult learning principles.

Experience facilitating workshops consultations or professional learning programs.