Learning Experience Facilitator (Full-time)

LifeLabs Learning is the source for instantly useful delightfully unusual science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster.

Were a diverse team of experts who focus on Tipping Point Skills(TM) like coaching feedback prioritization and inclusion teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here!

Learning Experience Facilitator (Full-Time)

Were looking for a Learning Experience Facilitator who can lead credible human practical and unforgettable workshops and learning experiences for executives managers and teams. This isnt a traditional Trainer role; youre both a world-class facilitator and a trusted partner to our clients. Our clients range from fast-growing startups to global names like The New York Times Reddit Sony Music and TED all trusting us to drive impact immediately not someday.

Learn more about us here!

The Role at a Glance

Role Type: Full-Time Exempt
Compensation: $120K starting salary
Work Model: Hybrid (virtual and in-person delivery); requires a quiet professional remote facilitation environment
Location: New York City
Travel: Up to 50%. The majority of travel (90%) is local within your LifeLabs Learning metropolitan area with occasional domestic or international travel for client engagements. Passport eligibility required.

Work Hours: Standard working hours are 9:00 AM 6:00 PM local time with flexibility to begin as early as 8:00 AM when needed based on client scheduling location or commute considerations.

Benefits:

• Financial: Competitive pay annual reviews bonus plan equity 401(k) match

• Health: Comprehensive medical dental vision wellness tech stipends

• Time: Flexible vacation generous sick time 11 holidays 2 LifeLabs holidays year-end company break

• Growth: Access to LifeLabs workshops Learning Days coaching development support

• Community: Connection time ERGs inclusion diversity equity anti-bias (IDEA) strategy programming

What Youll Do

Facilitate Exceptional Learning Experiences

• Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement discussion practice processing and application.

• Prioritize the needs goals and experiences of clients when preparing for and delivering solutions ensuring alignment with their context and values.

• Facilitate LifeLabs Learning workshops across formats (e.g. in-person virtual and hybrid) and learning modalities (e.g. training group coaching group dialogue).

• Participate in and lead panels speaking engagements Skills Spotlights and lead-generation events.

• Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.

Partner with Clients

• Serve as a learning experience partner alongside other product and client-facing teams bringing facilitation skills and subject-matter expertise to targeted business initiatives.

• Establish and sustain strong trust-based relationships with clients and internal stakeholders through consistent communication reliability and mutual respect.

• Monitor interpret and recognize industry-specific trends innovations and external forces to inform decision-making and client alignment.

• Confidently and accurately use business terminology to build credibility with clients and stakeholders.

What Success Looks Like

• Consistently meet or exceed facilitation metrics related to overall client engagement delivery and communication from clients and client-facing teams.

• Maintain facilitation standards of excellence in knowledge and delivery of LifeLabs Learning content through skill development observation training and certification pathways.

• Continue to stay abreast of the latest research related to our work and content.

• Collaborate with internal client teams to support business-critical priorities such as client engagement product innovation and internal company culture initiatives.

• Actively seek synthesize and apply feedback from clients and learners to continuously improve experiences solutions and outcomes.

What Youll Bring (Role Requirements)

Education

• A current coaching certification

• Bachelors degree; Graduate degree preferred

Experience

• 2 years experience in a client-facing role

• 2 years professional experience facilitating or teaching adult learners

• 2 years people management experience managing full-time professional staff

Knowledge/Skills

• English language proficiency (our primary workshop delivery is in English)

• Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically

• Comfort facilitating standardized material you did not create

• Strong executive presence and adaptability

• Excellent communication and time management

• Technology fluency (Zoom Google Workspace)

• Demonstrates AI fluency including the ability to use tools like ChatGPT or Gemini to enhance facilitation content and client outcomes.

Research shows that candidates from historically underrepresented identities often apply only when they meet nearly all listed qualifications while others may apply when meeting fewer. If youre excited about this role and believe you could thrive here we encourage you to apply even if your experience doesnt align perfectly with every requirement.

The LifeLabs Facilitator Lifestyle

From living rooms to board rooms youll bring skill development to life virtually and in-person for our clients each day. The role calls for energy flexibility and adaptability while creating meaningful learning moments that stick! See a day in the life of a LifeLabs Facilitator.

Our Hiring Process

Step 1: Application Facilitation Video Submission

Submit:

• Your resume

• Responses to application questions

• A short facilitation video submission (see video submission prompt below)

Please note: applications are only reviewed once all three components are submitted.

Your video gives us a quick sense of your facilitation presence and communication style; no professional production required. A phone or laptop recording works perfectly.

Video Submission Prompt

Wed love to get a sense of your delivery style and give you a glimpse at the role (please dont create a presentation/slide show). Please submit a video of yourself facilitating (not reading!) the mini Habit Skills workshop script here. It should be no more than 2 minutes long and follow the structure outlined below being sure to hit all the key points. No need for a high-quality video - a cell phone or laptop camera works great.

LifeLabs facilitation style is to deliver high-impact research that is immediately actionable and expertise in an engaging and playful way. Here is a video example of what were looking for. Lastly check out our About page to get a sense of what credibility and play look like and our blog which illustrates what immediately actionable means to us.

Step 2: Behavioral & Research Interview (60 minutes Zoom)

Step 3: Live Facilitation Demo (45 minutes Zoom)

Step 4: Hiring Manager Conversation (45 minutes Zoom)

Please Note: Live interviews are recorded to support fair evaluation and may be retained for up to three years so candidates can be considered for future openings. Recordings may be deleted earlier upon request.

Lets do this! Come be part of a team where you will learn something new every day challenge yourself and others laugh a lot and make a real impact by teaching people lifes most useful skills.

LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request a reasonable accommodation please let us know in your application or email us at