Learning & Development Specialist

Currently we have an immediate opening for a Learning & Development Specialistto join our team in Hendersonville TN! The Learning and Development Specialist is responsible for designing developing and delivering engaging training programs and content that supports the Credit Unions strategic goals. This role focuses on creating interactive learning materials including e-learning modules instructor-led training job aids and other educational resources. The Specialist will collaborate with subject matter experts (SMEs) and leadership to ensure training content is accurate up-to-date and aligned with organizational objectives.

Primary Responsibilities:

• Design and Develop Training Content: Creating engaging learning materials including e-learning modules instructor-led training videos job aids and other materials using instructional design best practices.
• Continuously Update and Enhance Training Materials: Regularly review update and enhance training content to reflect changes in policies procedures regulatory requirements and industry best practices ensuring content remains accurate and relevant to support the safety and soundness of the organization while equipping employees with tools and resources to be successful.
• Learning Management System (LMS) Administration: Uploading maintaining and optimizing training content in the LMS ensuring an intuitive user experience accurate tracking of employee progress and troubleshooting technical issues.
• Collaborate with Stakeholders: Partnering with department leaders and other stakeholders to identify training needs gather accurate content and develop customized training solutions that supports key organization initiatives.
• Facilitate Training Sessions: Delivering virtual and in-person training sessions that focuses on curriculum such as leadership development compliance technical skills professional skills and upskilling in anticipation of changes that will transform the workforce (e.g. emerging technology like AI) while using interactive techniques to enhance learner engagement and knowledge retention.
• Evaluate Training Effectiveness: Using assessments surveys and feedback mechanisms to measure training impact analyze results and continuously improve content and delivery.
• Stay Current with Learning Trends: Continuously research and apply the latest instructional design techniques e-learning technologies and best practices to enhance training offerings.

Basic Qualifications:

• Education: Bachelors degree
• Experience facilitating in-person and virtual training sessions.
• Experience working with web development tools authoring tools e-learning technologies and the Adobe Suite.
• Experience working with Articulate.
• Experience creating training programs and content.
• All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Travel:

• Travel up to 20% of the time to visit regional offices engage with remote employees attend meetings conferences training and other work-related events.

Benefits:

We offer exceptional benefits to our employees including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical Dental and Vision benefits package for employees.
• Fully paid Life insurance AD&D short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5250 annually along with a 0% education loan assistance program
• Pet Insurance
• 4 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills expertise and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race color religion age gender marital status physical or mental disability medical condition pregnancy sexual orientation gender identity or expression national origin veteran status genetic information or any other status protected under federal state or local law. Firefighters First Federal Credit Union is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Human Resources at