Learning & Development Manager
Cleveland, TN - USA
Job Summary
Come join NRPs A team! Weve been recognized as a Top Workplace because we promote a culture where our team can build long-term careers and connections. As we grow as a company our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Associations Best Places to Work.
We value our employees by offering a competitive benefit package including:
Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training certification & growth opportunities
Employee referral & recognition programs
Since its founding in 1994 NRP has been dedicated to building quality homes for our residents regardless of income. The NRP Group is a full-service multifamily developer general contractor and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information please visit .
POSITION SUMMARY
Learning & Development Manager
Partnering with the Senior Director of Learning and Talent Management the Learning & Development Manager is accountable for enrichment and cohort programs that support the growth and development of talent at all levels within NRP. This individual will be responsible for developing and implementing learning and development programs that align with NRPs key business strategies and initiatives. Scope of programs includes leadership management and core competency development with the flexibility to design and lead new programs as organizational needs evolve.
The successful candidate will be creative and ready to perform in a fast-paced environment committed to continuous learning an innovative and critical thinker comfortable with ambiguity and will see this as an opportunity to collaborate and build programs that will have a significant impact on the company.
This role is also responsible for the supervision and development of team members who design deliver and continuously improve these programs.
ESSENTIAL FUNCTIONS
Reasonable Accommodation Statement:
To accomplish this job successfully an individual must be able to perform with or without reasonable accommodation each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s):
Strategic Partnership and Needs Assessment
- Partners with the Senior Director of Learning and Talent Management and consults with leaders and HR partners across NRP to understand and align learning and development strategies to strategic business priorities.
- Conducts needs assessments leveraging stakeholder interviews performance data and skills gap analyses to recommend develop and implement appropriate learning and development solutions.
- Stays current on learning trends technology and best practices in leadership and talent development to bring innovative solutions to NRP.
Program Design and Delivery
- Using proven instructional design methodology and adult learning principles researches designs develops and delivers complete learning solutions on a variety of topics including role-based professional development management and leadership content.
- Uses delivery mediums that match both the subject matter and learning objectives. Solutions include but are not limited to programs curriculum instructor-led sessions virtual instructor-led sessions e-learning/on demand job aids videos and other training and learning resources.
- Utilizes e-learning/on demand authoring tools to create engaging interactive asynchronous learning programs.
- Applies blended learning approaches to maximize learner engagement retention and application on the job.
Onboarding and New Leader Assimilation
- Conducts onboarding activities to enhance the new hire experience beginning with day one through their first 90 days.
- Conducts new leader onboarding activities for newly hired and newly promoted people managers across NRP including coaching assessments and new leader assimilation programs.
- Partners with hiring managers and HR Business Partners to ensure new leaders achieve time-to-effectiveness milestones during their critical first months in role.
Leadership Development and Cohort Programs
- Develops and executes effective leadership programming for emerging and mid-level leaders that supports the organizations strategic objectives and strengthens NRPs leadership pipeline.
- Provides oversight and guidance for Property Management enrichment programming for talent at all levels within NRP.
- Designs and leads additional enrichment cohort and talent development programs as new needs are identified including programs that do not yet exist but may be required to support evolving business priorities.
Coaching and Assessments
- Uses a variety of assessment tools to help leaders build self-awareness and improve effectiveness; administers assessments and debriefs assessment results. (Assessment tools may include 360s EQ Hogan and similar instruments.)
- Assists leaders in building development plans and coaches to execution as needed.
- Develops documents and tracks progress made on individual development plans providing coaching for individuals and leaders to improve or enhance skills.
Measurement and Continuous Improvement
- Evaluates and measures the impact of learning and coaching engagements using appropriate evaluation frameworks to capture learner reaction capability or knowledge gained behavior change and business impact.
- Tracks and reports on key learning and development metrics including program completion rates learner satisfaction time-to-effectiveness for new leaders internal mobility/promotion rates among program participants and retention of high-potential talent.
- Uses data and feedback to refine scale or replace programs as appropriate and recommends additional developmental solutions to improve performance deficiencies or enhance performance.
Team Leadership
- Directly supervises L&D team members including setting goals and expectations providing regular coaching and performance feedback and supporting employee professional development.
- Provides support on other learning leadership development talent management and organizational development initiatives processes and projects as needed.
- Other duties as assigned.
SKILLS & ABILITIES
Education: Bachelors degree in Human Resources Organizational Development Education Business or a related field required; Masters degree preferred
Experience: Minimum 7 years of progressive experience in learning and development leadership development organizational development or a related field; demonstrated experience designing and delivering leadership and management development programs; prior people leadership experience preferred
Technical Skills: Proficiency in instructional design methodology and adult learning principles; hands-on experience with e-learning authoring tools (e.g. Articulate Captivate Rise) and Learning Management Systems; strong skills in Microsoft Office Suite; comfort with virtual learning platforms and collaboration tools
Certifications: Coaching certification (e.g. ATD) and/or assessment certifications (e.g. Hogan EQ-i 360 instruments) preferred
Drivers License Required: Yes
Other Requirements: Strong facilitation presentation written and verbal communication skills; demonstrated ability to coach and develop leaders at multiple levels; ability to manage multiple programs and priorities simultaneously; strong consultative business acumen and stakeholder management skills; comfort with ambiguity and a learners mindset
This position offers a salary range of $100000 to $125000 annually though compensation will be commensurate with the selected candidates experience and qualifications.
#DNI
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited hired assigned placed transferred demoted laid off terminated paid trained and generally treated during employment on the basis of qualifications and merit; without discriminationdue tocolor race religion sex (including pregnancy or marital status) sexual orientation gender identity and expression age national origin ancestry veteran status military status disability genetic information citizenship or any other classification or activity protected by federal state and local law and ordinances.
Required Experience:
Manager
About Company
Expert Real Estate Development & More | The NRP Group Learn how one of the largest multifamily developers, builders, and managers creates affordable and market-rate communities that improve people’s lives.