Learning Consultant Austin, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.


Who we are and what we do

Intertek Alchemy () provides a complete training reinforcement and compliance solution that assures manufacturing workforces have the right knowledge and confidence to perform their job correctly and efficiently. Alchemy partners with companies of all sizes to consistently engage their workforces and build a strong culture of safety and quality. More thanworkers at 50000 locations use Alchemys integrated programs.

What are we looking for

A strong customer-focused Learning Consultant to work with both external and internal clients. The Learning Team is responsible for approximately $460000K in training revenue each year. You will also work in partnership with the Learning Team to observe client needs and create training content.

In this critical role you will help the Learning Team set up new and existing customers for success with the Alchemy solution by providing onsite and virtual product training.

What youll do:

Travel to client locations as well as host online sessions to deliver Alchemy product training while demonstrating expertise in these core teaching skills:
Managing the classroom
Creating / delivering digestible content
Critical thinking and problem solving
Application of adult learning principles
Flexibility and adaptability to the audience knowledge and learning needs
Submit training trip reports highlighting key observations during onsite visits with clients
Promptly and professionally respond to calls and emails from clients
Work with LC team to maintain customer facing training help documentation team presentation decks emails and team training processes:
Co-create content outlines storyboards A/V scripts audio recordings classroom course material facilitator guides and supporting resource documents
Help maintain existing and identify new Standard Operating Processes
Perform needs assessment of client training day and provide timely feedback to team leadership
Practice sound judgement and decision-making skills when working with customers team members and other departments
Work as part of a team to accomplish tasks
Demonstrate learning agility and critical thinking skills