Learning & Capability Impact Analyst, Senior Manager
New York City, NY - USA
Job Summary
ROLE SUMMARY
At Pfizer we have an aspiration to develop world-class capability for commercial customer-facing colleagues and leaders through the new CFC Capabilities & Commercial Enablement organization. Within it the Learning Effectiveness Architecture & Products team connects every learning program product and platform into one cohesive measurable system meeting customer-facing learners where they are and ensuring every learning experience ladders to business impact.
The Learning & Capability Impact Analyst is a senior individual-contributor role that owns the analytics conducted against the priority programs and training delivered to customer-facing colleagues and the registry of studies and statistical analyses that governs them. This role sustains readiness scoring and portfolio-level impact analysis on a standing cadence executes rigorous study designs within the teams impact methodology and delivers the competency-to-outcome evidence that connects the learning architecture to field results. Partnering with Finance and the teams Budget Coordinator the role connects program investment to measured outcome building the ROI and bottom-line impact view that leadership uses to direct learning investment across the portfolio.
The role works closely with the Learning Effectiveness & Impact Directors the Learning Data & Solutions Manager the Learning Architecture Lead and business analytics and finance partners delivering insight to business architecture and delivery stakeholders that shapes decisions. This individual will operate in a matrixed environment that requires agility the ability to see patterns and modeling lightspeed behaviors. The ideal candidate combines statistical and analytical rigor financial fluency and clear compelling communication to help the team achieve our broader capability aspiration deliver on our mission and vision and support aligned business objectives.
ROLE RESPONSIBILITIES
- Stewards the registry of measurement studies the governed inventory of analyses and statistical studies across the portfolio managing intake standards instruments status and findings so every study builds on proven designs and every finding stays usable.
- Sustain the standing measurement cadence: readiness scoring by customer-facing role program tracking against stated outcome measures and portfolio-level impact analysis.
- Execute study design and analysis comparison groups pre/post measurement statistical support within the impact methodology owned by the broader team.
- Deliver the competency-to-outcome correlation analyses that connect the learning architecture to measured field and business results.
- Partner with Finance and the Budget Coordinator to connect program cost to measured outcome; build ROI and bottom-line impact cases for priority programs and the portfolio.
- Deliver insights to business architecture and delivery stakeholders analysis that informs decisions prioritization and investment.
- Manage reporting and communication of budget and program performance to internal stakeholders translating analysis into clear actionable recommendations.
BASIC QUALIFICATIONS
- BA/BS with 6 years or MBA/MS with 5 years of experience in financial analysis program performance measurement learning analytics or evaluation or a combination of related experience.
- Expertise in study design and comparison methods for program evaluation with strong statistical grounding.
- Strong data analysis and reporting skills; PowerBI Excel and modern visualization tools.
- Financial literacy comfortable working with budget data cost models and ROI construction with Finance partnership.
- Ability to gather synthesize and translate business requirements into actionable stakeholder-aligned insight.
- Executive presence; excellent interpersonal presentation and writing skills.
PREFERRED QUALIFICATIONS
- Masters degree
- Experience with Pfizer learning platforms and business measures for brands and customer-facing colleagues.
- Registry PMO or portfolio-governance experience.
- Commercial pharmaceutical analytics experience.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Approximately 10% travel required.
OTHER JOB DETAILS:
- Last Day to Apply: September 29 2026
- Work Location Assignment:Hybrid 2-3 days onsite/week NYHQ Collegeville PA or Lake Forest IL preferred or US Commercial Pfizer site
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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People ExperienceRequired Experience:
Senior Manager
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