Learning Area Manager

The Fulfillment Center Learning Manager (LM) is an active member of the FCs Leadership Team driving and supporting site performance and network initiatives. The Learning Manager actively manages a team of training specialists including their development and overall productivity. The LM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations building support teams Senior Leadership and external customers such as ACES PE Field Team and Business Partners LMs drive positive impacts on the key business metrics including safety quality productivity and customer experience. The Learning Manager oversees the day to day operations of the learning organization within the Fulfillment Center including but not limited to associate and manager onboarding/training and compliance with policies procedures and standards.

Key job responsibilities
- Maintains safety and compliance training ensuring targeted safety metrics are achieved or exceeded
- Manages their department to established Benchmark standards auditing and implementing actions to sustain and improve department performance.
- Sets and communicates goals and objectives across multiple teams including Finance Operations Support and Business Partners.
- Effectively contributes to the operational strategy including both financial and learning inputs/outputs.
- Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.
- Is a Continuous Improvement SME.
- Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.
- Simplifies complex information to construct executable plans.
- Effectively composes verbal and written communication and identifies the appropriate forum for each.

- Bachelors degree or equivalent or 2 years of learning design learning science instructional design educational psychology or similar field experience

- Masters Degree in related field
- Resume that shows steady progression in Training/Learning Management for the last 5 years
- Experience in managing an operation leading process improvements through Lean process Kaizen and Six Sigma principles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Bernardino - 79700.00 - 119600.00 USD annually