Learning and Development Professional I

Position SummaryThis position is a senior individual contributor who supports organizational performance through the design delivery and continuous improvement of training programs. The role delivers training across multiple audiences and topics and provides consultative input into training design based on facilitation experience learner feedback and performance observations. This role assesses training needs and recommends enhancements to content delivery methods or sequencing to address identified gaps. The position partners with subject matter experts to translate operational or regulatory changes into effective learning solutions and analyzes training data to provide insights and recommendations to position is in-office at our HSFCU Headquarters in Downtown Honolulu. Please be aware that the hiring process for this position requires an in-person presentation at the Hawaii State Federal Credit Union Headquarters in Downtown Annual Salary Range: $56200 - $72345 per yearThe posted range reflects the anticipated base pay for this position with final compensation determined based on experience skills and internal Duties & FunctionsOrganizational Impact & Consultative SupportProvides consultative input into the design and refinement of training programs based on facilitation experience learner feedback performance observations and business Design Delivery & ImplementationDesigns develops and updates training materials and curriculum components using adult learning principles and established instructional and facilitates training sessions aligned with strategic initiatives including new employee orientation systems and operations product knowledge sales service culture and leadership Risk & GovernanceMaintains working knowledge of credit union policies industry regulations and applicable state and federal laws to inform training with Subject Matter Experts (e.g. Corporate Compliance Credit Administration) to interpret regulatory or policy changes and recommend appropriate training Solving & Continuous ImprovementIdentifies recurring training or process issues and recommends improvements to enhance efficiency effectiveness and participant and Administrative DutiesOversees assigned training systems tools materials and learning resources (e.g. LMS content creation platforms) to ensure accuracy accessibility and Qualifications & ExperienceBachelors degree or equivalent education and designing and delivering training in a regulated or compliancedriven environment with knowledge of regulatory requirements (e.g. NCUA FDIC BSA AML).Ability to design develop and refine training materials and curriculum components using adult learning principles and instructional best facilitation skills including the ability to lead complex or multiaudience training sessions in virtual hybrid and inperson to assess training needs analyze learner feedback and performance observations and identify improvement Qualifications & ExperienceFormal coursework or training in adult learning theory facilitation techniques performance consulting or instructional partnering with Compliance Risk or Operations SMEs to translate requirements into certification in learning and developmentOverview:Find your happy place. Hawaii State Federal Credit Union is more than a bank and not just another credit a place where Always Right By You isnt just a tagline to those we serve but a promise to our employees who enjoy generous benefits opportunities for career advancement and a healthy work-life balance. As an employee you will be part of a team that values trust encouragement and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the :Competitive Compensation:HSFCU offers competitive pay merit increases and Coverage:Weve got you covered: full-time employees receive 100% coverage for medical and dental premiums plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months Time Off:Enjoy 13 paid holidays each year plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year youre Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first Subsidy:We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax & Wellness: Access to wellness fairs flu shot clinics and on-site fitness Benefits: Flexible spending plans credit union discounts life accident and disability Opportunities:HSFCU invests in employee development through in-person and online training programs workshops career development assistance and tuition assistance. Employees are encouraged to further their education and unlock new Environment:HSFCUs modern headquarters prioritize a balance between wellness and productivity offering a variety of amenities. The culture is inclusive with a focus on teamwork and community often described as an ohana or family Testimonials:Employees appreciate the supportive environment where everyones voice is heard and valued. The credit union has been recognized as one of Hawaiis best places to work for over 15 years.