Leahy Resource Center Staff Full Time

Leahy Resource Center Staff - Full Time Weekdays

The Upper Valley Haven provides temporary shelter supportive housing food and
problem solving to those in need. At the Haven we invest in our team by providing
outstanding benefits cultivating a culture focused on well-being and personal and
professional growth and offering opportunities to be involved in shaping the
organization.

We are seeking compassionate and motivated staff members to join our this
role you will be responsible for providing direct support to guests ensuring a safe and
clean environment and assisting with the daily operations of the Resource Center.

Job Summary

The Resource Center Staff cultivates positive supportive relationships with guests while
promoting a strong sense of community. Using person-centered and trauma-informed
approaches this role supports daily operations of the Resource Center and helps
maintain a welcoming respectful and safe environment grounded in standards of well
being communication and safety. Staff work closely with guests to empower their
strengths honor individual experiences and support the pursuit of self-defined goals.
This position requires professionalism and the ability to engage effectively with
individuals children and families while providing support that balances compassion
with accountability.

The Haven will employ three full-time Staff during 1st shift.

Duties and Responsibilities

Welcome guests in a respectful trauma-informed and culturally responsive
manner and orient them to Resource Center expectations and policies
Maintain safe clean and welcoming spaces
Assist with laundry custodial tasks daily cleaning lists and mealtime
management
Conduct intakes and basic needs assessments
Complete written shift documentation in a timely and accurate manner
Communicate collaboratively and professionally with other team members who
serve guests including service coordinators other Resource Center associates
and managers
Assist with coordination of on-site services workshops or partner visits
Respond appropriately to crises conflict medical needs and behavioral
challenges
Participate in team meetings and weekly supervision
Communicate important information to staff and supervisors including incident
reports and contact emergency services when needed.
Support guests with completing applications forms and accessing online
services community resource connections and supporting basic needs

Compensation and Benefits
$22/hour
Employer-paid contribution up to 100% of healthcare premiums for medical
dental vision life insurance and long-term disability
Paid holidays
Generous paid time off
Matching 403(b) retirement plan

Skills and Qualifications
Strong written and verbal communication
Reliability and punctuality
Commitment to work non-traditional hours including holidays
Ability to build rapport with diverse individuals
Ability to maintain strong professional boundaries and to remain calm in face of
crisis situations
Understand the impact of being unsheltered instability mental health and
substance misuse
Flexibility adaptability and teamwork
Ability to work calmly in stressful or crisis situations
Ability to bend lift up to 30 lbs. walk on varying terrain and perform active duties
throughout shifts

Experience & Education
Associate or bachelors degree in human services or similar field preferred
Previous experience working in a shelter or social services setting preferred
Valid drivers license
First Aid/CPR/AED Certification (will train if needed)

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are
committed to creating a diverse workplace environment that is welcoming and safe for
all. All applicants will receive consideration for employment without regard to race
ethnicity religion gender gender identity or expression sexual orientation national
origin genetics disability age veteran status or any other characteristic protected by
federal state or local laws. We are committed to compliance with all fair employment
practices regarding citizenship and immigration status.

Required Experience:

Staff IC