Lead UX Designer

We are seeking a Lead UX Designer for eMMA modernization MITDP project with Department of General Services Office of Information Technology.

The Lead UX Designer will work closely with DGS OIT business stakeholders product owners project managers developers DoIT and implementation partners. The resource will establish and maintain UX standards and provide continuity for UX design decisions as the program evolves.

Duties and Responsibilities:

• Lead UX strategy and design activities for the OIT program and related applications.

• Support the Launchpad process including development of user-centered requirements UX artifacts workflows and supporting documentation.

• Conduct user research stakeholder interviews workshops and usability assessments to understand user needs and pain points.

• Develop user journeys personas process flows information architecture wireframes prototypes and high-fidelity designs.

• Translate business and technical requirements into intuitive accessible and user-centered experiences.

• Facilitate design sessions with business users and technical teams to validate proposed solutions.

• Establish UX design standards and patterns that can be consistently applied across DGS applications.

• Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.

• Collaborate with product owners business analysts developers architects and project managers throughout the product lifecycle.

• Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.

• Provide UX input into product roadmaps solution decisions enhancements and prioritization.

• Identify usability risks and recommend improvements before solutions move into development or production.

• Maintain UX documentation and design artifacts as a central source of truth.

• Support user acceptance testing and incorporate user feedback into iterative design improvements.

• Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.

• Provide knowledge transfer and continuity as external UX resources transition off the project.

Qualifications :

• Bachelors degree in UX Design Human-Computer Interaction Interaction Design Information Architecture Computer Science or a related field.

• 8 years of experience in UX/UI design product design or a related discipline.

Required Qualifications:

• Bachelors degree in UX Design Human-Computer Interaction Interaction Design Information Architecture Computer Science or a related field.

• 8 years of experience in UX/UI design product design or a related discipline.

• Experience leading UX design activities for large-scale enterprise or government applications.

• Strong experience with user research journey mapping wireframing prototyping and usability testing.

• Experience working in Agile/product-development environments.

• Strong understanding of accessibility and user-centered design principles.

• Experience collaborating with business stakeholders technical teams vendors and senior leadership.

• Strong communication facilitation and presentation skills.

• Ability to translate complex business processes into simple and intuitive user experiences.

Preferred Qualifications:

• Delivery management experience

• Experience with government ERP or other enterprise systems.

• Experience with State of Maryland or other public-sector IT projects.

• Experience with design tools such as Figma Adobe XD Sketch or equivalent.

• Experience establishing UX standards/design systems for enterprise applications.

• Experience working with accessibility standards such as WCAG and ADA compliance.

Core Competencies

The UX Design Lead will be expected to produce and maintain:

• User personas and stakeholder profiles

• Current-state and future-state user journey maps

• User flows and process maps

• Wireframes and prototypes

• High-fidelity UI designs

• Usability testing plans and findings

• UX requirements and acceptance criteria

• Accessibility assessments

• UX/design standards and patterns

• Launchpad UX documentation

• Design decision documentation

• User research and feedback summaries

• UX recommendations for future product enhancements

Background Requirements: Must be able to complete a required fingerprint background investigation successfully.

Citizenship Status Required: H 1B

Physical Requirements: None required for this position.

Location: 301 E Preston St Baltimore City MD.

Additional Information :

Integres offers competitive salaries bolstered by a comprehensive benefits package which provides safety and security for our employees and their families.  Our generous benefits package includes:

• Healthcare and Insurance: medical dental vision short and long-term disability protection basic life and AD&D insurance
• 401(k) Savings Plan
• Accrued Paid Time Off (PTO)
• Employee Recognition and Rewards
• Employee Referral Bonuses

Integres is an equal opportunity affirmative-action employer.  We encourage Minority/Female/Protected Veteran/Disabled applicants to apply.  Integres LLC proactively fulfills its role as an equal opportunity employer.  We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces services Medal or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time