Lead Technician

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About BioLife Plasma ServicesEvery day at BioLife we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors well support you. We offer a purpose you can believe in a team you can count on opportunities for career growth and a comprehensive benefits program all in a fast-paced friendly Plasma Services is a subsidiary of Takeda Pharmaceutical Company for all job duties associated with the screening processing and sample collection for new and repeat donors as well as center leadership and training. Fully trained in all Medical History Phlebotomy and Sample Processing job skills. Position will provide oversight of operational flow assist in training new and existing employees and provide leadership to listed duties must comply with federal state local and company-specific regulations related to quality of product employee and donor safety and to the proper performance of day-to-day to meet customer service expectations (5%)Greet donors as they enter and exit the donor phones within reasonable orderly filing system purging records as qualifications and perform all duties (core and elective) for Medical History Phlebotomy and Sample Processing areas. Train new and existing staff on donor center procedures through demonstration instruction observation and feedback. (60%)Provide leadership and training assistance in support of center management and supervisory team including oversight of operational flow. (25%)Perform all non-core area tasks and those limited to Lead Technician and above (including not limited to): (10%)Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 change of lot number for soft quarterly and annual tube sealer maintenanceDIMENSIONS AND ASPECTSTechnical/Functional (Line) ExpertiseSupports the center management team in identifying operational opportunities for continuous improvement initiating changes to center processes as needed through use of company approved procedures (including but not limited to 5S Value Stream Mapping and Kaizen).Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate verbal communication and customer service technical competenceRequires demonstrated leadership and technical expertise including full certification in Medical History Phlebotomy and Sample promotion requiring a minimum of one-year experience with BioLife deviation from guideline may occur based on business the patient at the centerBuilding trust with societyReinforcing our reputationDeveloping the businessEffective coaching and counseling -making and AutonomyRefers to Center Manager for guidance on complex medium-impact or above decisions (internal)Refers to management team for escalated donor/employee concerns (internal)InteractionResponsible for providing exceptional customer service to donors (external) and fellow employees (internal)Attend staff meetings and other team meetings as to multi-task and work as a team to detail and ability to work independentlyEffective coaching and counseling will all other center roles to effectively problem solve ensure safety of staff and donors and provide an exceptional customer environment requiring the ability to walk and stand for the entire work frequent leaning bending stooping crouching and reaching above the shoulders and below the frequent lifting up to 32 pounds and occasional lifting up to 50 have fine motor coordination depth perception and ability to hear equipment sounds from a to potential exposure to blood borne pathogens (risk level 1) 90% of work tasks require pro-longed glove wearRequires frequent lifting up to 32 pounds and occasional lifting up to 50 have fine motor coordination depth perception and ability to hear equipment sounds from a to potential exposure to blood borne pathogens (risk level 1) 90% of work tasks require pro-longed glove wearEDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS:Essential: High School Diploma or equivalent requiredDesired: Experience in a laboratory hospital or other regulated environment is a plusADDITIONAL INFORMATIONFLSA Classification (US) - Non-ExemptOther duties and responsibilities as assigned.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees and we strive to be more transparent with our pay practices.

For Location:

USA - MA - Medford

U.S. Hourly Wage Range:

$24.50 - $34.32

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors including the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

For information about our benefits please click here.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity gender expression parental status national origin age disability citizenship status genetic information or characteristics marital status status as a Vietnam era veteran special disabled veteran or other protected veteran in accordance with applicable federal state and local laws and any other characteristic protected by law.

USA - MA - Medford

Employee

Regular

Full time

Job Exempt

No

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.