Lead Studio Advisor Studio Manager
Alpharetta, GA - USA
Job Summary
- Managing the studio advisor team of your studio
- Training new SAs on processes and ensuring they are ready for solo shifts
- Review membership requests and daily wrap ups and provide coaching & feedback for SAs as needed
- Lead quarterly SA meetings / trainings
- Sales
- Partner with Regional Manager on Daily Goals and communicate with team on progress and expectations
- First timer > intro offer > membership conversions for in studio sales KPIs- send to Regional Manager every Monday for previous week
- Membership account management
- Upgrades / Downgrades/ Freezes/ Cancellations processing
- Sales prep for the SAs - expiring intro reports etc
- Studio Advisor schedule
- Send SA availability forms and create monthly schedule by the end of the third week of the prior month
- Manage Sub Requests for the studio advisor team ensuring all shifts are covered
- Studio Maintenance & Operations
- Review maintenance reports to identify needs at respective studio.
- Supply ordering and inventory
- Mindbody schedule maintenance
- In -studio celebrations & activations
- Coordinating membership milestones and celebrations
- Create an inclusive and FUN environment in studio
- Partner with Lead Trainers to execute Instructor milestone celebrations
- Culture
- Maintain a positive inclusive and welcoming environment where the team feels comfortable and confident sharing and providing feedback
- Deliver exemplary Client Experience in line with BODYROK
BODYROK offers high-intensity low-impact workouts that tone sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized problem-solvers demonstrate excellent interpersonal skills and have a passion & excitement for our brand. We are seeking enthusiastic service-oriented hardworking individuals to work in our fast-paced studios. Lets ROK!
Required Experience:
Manager
About Company
View Open Positions BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills ... View more