Lead Solutions Engineer, Strategic

AcuityMD is the AI platform for MedTech trusted by over 500 MedTech companies including 16 of the top 20. Commercial leaders use AcuityMD to identify target markets surface top opportunities and grow their business. By combining real-world healthcare data with AI-powered insights AcuityMD enables companies from pre-commercial to enterprise to understand where and how to sell faster to accelerate the adoption of medical technology. AcuityMD ranked No. 316 on the 2026 Inc. 5000 list of the fastest-growing private companies in America and was named to Forbes 2025 Next Billion-Dollar Startups list an elite group of 25 venture-backed U.S. companies identified as most likely to reach a $1 billion valuation. AcuityMD is backed by Stepstone Group Benchmark Redpoint Ventures ICONIQ and Atreides Management.

As a Solution Engineer at AcuityMD you will be crucial in driving the sales process by providing technical product expertise presenting tailored solutions and ensuring customer success. You will work closely with the Sales team to understand customer requirements and deliver compelling demonstrations of AcuityMDs products. The Solution Engineer will use a consultative approach to understand business and technical requirements and recommend effective strategies for implementing AcuityMD solutions.

At AcuityMD we aim to empower our solution engineers to be strategic partners to our customers and prospects. Our team is committed to developing and maintaining a deep understanding of AcuityMDs products and services while staying current with the latest medical device industry trends. We strive to build and nurture long-term customer relationships by understanding their unique needs. Working closely with cross-functional teams we collaborate to identify new opportunities streamline processes and enhance product offerings. We advocate for the value of data-driven insights educating customers and prospects on how AcuityMDs platform can transform their businesses. We embody the highest professional ethical and integrity standards in all interactions.

• Discovery: Engage with customers to understand their business challenges technical landscape and requirements.
• Solution Design: Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the companys products and services.
• Sales Partnership: Collaborate with the Sales team to develop account strategies and drive the sales process.
• Technical Architecture: Translate customer technical requirements into future-state system designs that show how our solutions integrate into the customers existing tech stack.
• Demos & POCs: Deliver compelling product demonstrations proofs of concept and presentations to showcase the value of AcuityMD solutions.
• RFI/RFP Response: Respond to technical inquiries RFIs and RFPs with functional and technical solutions.
• Cross-Functional Feedback: Provide feedback to the Product Engineering and Marketing teams on customer needs industry trends and competitive landscape to drive product innovation and improvements.
• Brand & Industry Presence: Participate in industry events webinars and conferences to build brand awareness and showcase AcuityMDs capabilities.
• Team Collaboration: Work as a team player by contributing learning and sharing new knowledge.
• Travel: Up to 30%-40% domestic travel required.

• 5 years of experience in the IT industry with a focus on pre-sales or technical sales roles ideally including experience at a vertical AI company. MedTech/healthcare IT background is not required; experience across multiple verticals is valued over tenure in a single one.
• Bachelors degree in Engineering Computer Science or a related field or equivalent relevant experience.
• Strong verbal and written communication skills with a focus on needs analysis positioning business justification and closing techniques.
• Superior presentation and demonstration skills with the ability to engage with both technical and non-technical audiences.
• Experience working with CRM platforms AI/ML-driven products or other relevant enterprise SaaS applications.
• Prior experience collaborating with cross-functional teams including sales marketing product management engineering and customer success.
• Self-motivated flexible and able to take initiative in a dynamic environment.
• Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customer needs.
• Demonstrated fluency with AI-driven products and the ability to quickly learn and adapt as our AI capabilities evolve.

• Experience working in the MedTech or healthcare industry (not required experience across multiple verticals especially other AI-focused companies is equally valued).
• Familiarity with data analytics business intelligence tools and data visualization techniques.
• Knowledge of industry common data sources such as NPI Medicare claims PubMed and ICD/CPT/HCPCS codes.

You must have an eligible work permit in the USA or Canada to be considered for this position.

AcuityMD is committed to providing highly competitive cash compensation equity and benefits. The compensation offered for this role will be based on multiple factors such as location the roles scope and complexity and the candidates experience and expertise market data and may vary from the range provided.

Base salary range: $140000-$170000

• Ground floor opportunity: Join a high-growth startup backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark Redpoint Ventures and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health Dental and Vision Plans: We offer 100% paid health dental and vision plans for all employees and 75% paid for our employees dependents.
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid flexible parental leave.

The Company: We are builders who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion and we welcome new team members that share our values.

Were backed by Benchmark Redpoint Ventures Ajax Health ICONIQ Growth and several other leading software and medical device investors. Since Acuity launched in 2020 weve brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used understand why outcomes vary and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is a remote-first company. We believe the best talent isnt confined to one zip code so our team works from wherever they do their best work across the U.S.

We also believe some of our best work happens face-to-face. Critical projects move faster our products get better and our community gets stronger when were in the same room so we bring the team together throughout the year for company-wide and team on-sites built around that work.

In practice: expect 4-5 in-person opportunities a year through company/team on-sites and in-person collaboration for critical projects. If youre based near our Boston hub theres no set requirement for how often you come into the office thats your call based on what works best for you and your team.

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race gender religion color national origin sexual orientation age marital status veteran status or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.