Lead Service Technician-IndianaIllinois

The George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire their next full-timeLead Service Technician based out of either Indiana or Illinois.

The George E. Booth Co. is a major distributor of processinstrumentation products controls and related services to customers inIllinois Indiana Kentucky Ohio and Tennessee. Founded in 1963 GeorgeE. Booth Sr. recognized that there would be a natural evolution in thedevelopment of products for the industrial instrumentation process field.

The Lead Service Technician is responsible for providing hands-onfield service execution as well as technical leadership in the field ofprocess control instrumentation gas detection and valves. This role combinessenior-level technical expertise with mentoring and training responsibilitiesto support and develop the technical team while maintaining a significantpresence in field operations. This position can be based in Illinois or Indiana.

Team Lead

• Provide leadership and training for FSTechnicians assigned
• Serve as the primary technical resource fortechnicians helping with technical issues.
• Assess technician skill levels identifytraining gaps and coordinate with the Operations Manager to schedule necessarytraining when gaps are identified.
• Collaborate with the ASP operations team toimprove processes and reduce inefficiencies.
• Work with ASP management to address team needsincluding training and tool
• Assist with calibration reviews and site auditsas needed.
• Review documentation packages being produced FStechnicians
• Ability to lead on-site teams for large projects

Field Service

• Install troubleshoot repair and maintaininstrumentation products analytical devices gas detection systems andvalves.
• Diagnose root causes of equipment problems anddevelop permanent solutions.
• Demonstrate technical competency with processcontrol systems across various applications.
• Read and interpret technical documentationpreparing summaries in both written and oral formats.
• Understand applications and products related tolevel pressure flow temperature analytical gas detection valves and steamsurveys.
• Ability to provide technical instruction tocustomers.
• Identify and communicate sales leads forproducts and additional services.
• Maintain accurate and timely documentationincluding field service reports and calibration certifications.
• Other duties as assigned

Qualifications

• Minimum 5 years of experience in process controlinstrumentation with at least 2 years in a lead or senior role
• Associate degree in a technical field orequivalent work experience
• Strong organizational and communication skills
• Proficiency with Salesforce (SFDC) and basiccomputer applications
• Willingness to learn new technologies andtechnical platforms
• Experience in curriculum development andinstructional design preferred
• Clean driving record

Physical Requirements

• Ability to stand walk bend kneel stoopcrouch crawl and climb
• Capable of lifting and carrying loads up to50lbs
• Manual dexterity for working with hands handtools and calibration equipment
• Visual acuity for close work distance viewingand color differentiation
• The employee will work in various industrial settings occasionally exposed to moving mechanical parts fumes airborne particles vibration and heights
• Up to 50% Travel typically 1-6 hours outside of the Indianapolis area with occasional overnight stays.
• On-call duty required

Competitive pay benefits PTO and matching 401K.

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