Lead Salesforce Platform Administrator

At Emburse we are scaling fast and our Go-To-Market engine relies on a robust scalable and highly efficient tech stack. We are seeking a Lead Salesforce Platform Administrator to serve as the ultimate operational owner and strategist for our Salesforce platform stability security and continuous improvement across our critical Lead-to-Cash ecosystem.

This isnt a role for a passive maintainer. As the Lead Administrator you will own the day-to-day health of our core CRM lead declarative strategy champion enterprise-grade security and partner closely with architects and developers on enterprise-wide enhancements. If you thrive in fast-paced SaaS environments love untangling complex process workflows and pride yourself on building scalable declarative architecture we want you on our team.

• Own the Platform: Serve as the primary high-level administrator and technical escalation point for Salesforce platform configuration support and operational health.

• Architect Declarative Solutions: Design and implement highly scalable declarative configurations (Advanced Flows Validation Rules Dynamic Forms) that minimize technical debt.

• Enforce Governance & Security: Oversee user provisioning complex role hierarchies sharing models and permission sets in strict alignment with enterprise security and compliance standards.

• Drive Release Management: Partner with QA and DevOps to lead testing release validation sandbox coordination and deployment processes using modern CI/CD tools (e.g. Copado Flosum Git).

• Triage & Optimize: Manage Tier 1/2 escalation flows identify recurring platform defects or friction points and implement durable long-term fixes rather than band-aids.

• Cross-Functional Partnership: Collaborate deeply with RevOps Sales Finance and Business Systems leaders to ensure Salesforce seamlessly integrates with tools like NetSuite BillingPlatform DocuSign LeanData and Marketo.

• Mentor & Document: Set the standard for documentation (runbooks configuration records release notes) and provide guidance/mentorship to other administrators on the team.

• The Experience: 8 years of hands-on Salesforce administration experience in a complex integrated B2B SaaS or enterprise environment.

• Technical Mastery: Advanced expertise in Salesforce declarative toolsspecifically complex Flow building security architecture and access management.

• Ecosystem Knowledge: Strong exposure to the Lead-to-Cash lifecycle and a solid understanding of how Salesforce configuration impacts downstream financial and billing systems.

• Release Discipline: Direct experience participating in structured release cycles sandbox strategies and deployment validation.

• The Credentials: Active Salesforce Certified Administrator required; Advanced Administrator or Platform App Builder certifications strongly preferred.

• Education: Bachelors degree in Information Systems Computer Science Business or equivalent practical experience.

• A Pragmatic Problem Solver: You know exactly when to build with native Salesforce configuration and when a request requires escalating for custom development or an architectural rethink.

• An Operational Anchor: You excel under the healthy pressure of a fast-growing company balancing urgent day-to-day support requests with long-term platform integrity.

• An Excellent Communicator: You can explain complex Salesforce logic to a finance stakeholder and translate business requirements into clean technical specs for a developer.

• A Guardian of Data & Process: You are disciplined about change management documentation and data governanceyou hate cowboy coding in production.