Lead Sales Operations Analyst

• Partner with Commercial Leadership to design evaluate and administer sales incentive compensation plans that support business objectives growth strategies and sales productivity.
• Model and assess the financial and behavioral impact of compensation plan changes quotas accelerators and incentive programs.
• Recommend plan enhancements based on business performance market trends and competitive benchmarking.
• Support annual compensation planning territory alignment quota-setting and incentive design processes.

• Manage the end-to-end commission process ensuring timely accurate and compliant calculation and payment of sales incentives.
• Maintain compensation plan documentation policies procedures and governance standards.
• Partner with Payroll Finance and HR to resolve compensation inquiries disputes and audit requests.
• Ensure compliance with internal controls compensation policies and applicable regulations.

• Develop and maintain dashboards reports and performance metrics related to sales incentives quota attainment earnings distribution and sales productivity.
• Analyze compensation effectiveness and identify opportunities to improve plan performance sales behavior and return on incentive investment.
• Deliver insights and recommendations to Commercial Leadership through data-driven analysis and executive reporting.
• Support forecasting budgeting and accrual processes related to incentive compensation.

• Serve as business owner for sales compensation systems and related data processes.
• Drive automation process standardization and continuous improvement initiatives to improve accuracy scalability and operational efficiency.
• Partner with Sales Operations IT and Finance teams to enhance reporting capabilities and data integrity.

• Collaborate with Sales Marketing Finance HR and Commercial Operations leaders to support revenue growth initiatives and commercial planning.
• Provide compensation expertise during organizational changes territory realignments product launches and sales force expansion efforts.
• Communicate compensation program changes and educate stakeholders on plan design performance measures and payout methodologies.

• Bachelors degree in business Finance Economics Statistics Marketing or a related field and 8 years of experience in Sales Compensation Sales Operations Commercial Analytics Finance or a related function; or an equivalent combination of education and experience.

• MBA or advanced degree preferred.
• Demonstrated experience designing and administering sales incentive compensation programs.
• Experience supporting quota setting territory planning commission administration and sales performance analytics.
• Experience partnering with commercial leadership and cross-functional stakeholders.

• Experience supporting incentive compensation administration reporting and compensation analytics.

• Advanced Microsoft Excel and financial modelling skills.
• Experience with sales compensation platforms (Xactly Varicent CaptivateIQ or similar).
• Strong analytical and data visualization skills.
• Experience with CRM and reporting tools including Salesforce.
• Working knowledge of Power BI Tableau or similar analytics tools preferred.

The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.

Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.