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Lead Registered Nurse Case Manager
Job Location:
Job Location:
Colchester, CT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
PRINCIPLE CHOICE SOLUTIONS
Lead Registered Nurse (RN) Case Manager
Lead Registered Nurse (RN) Case Manager
WAGE/BENEFITS
- Hourly Range: $48 hourly Fully Benefit Package
- Comprehensive Benefit Package including Medical/ Dental/ Vision/ Life/ 401k % Match/ Wellness etc.
- Benefits effective 1st of the month after hire date.
POSITION PURPOSE
The Lead Registered Nurse (RN) Case Manager is responsible for leading day-to-day case management operations and supporting the team in delivering consistent high-quality patient-centered care. This role acts as a go-to resource for clinical guidance helping ensure processes are followed documentation is accurate and care coordination stays on track.
The Lead RN Case Manager provides ongoing support and mentorship to team members helps identify opportunities for process improvement and works closely with cross-functional teams to keep everything running smoothly. This position also plays a key role in maintaining compliance with clinical and regulatory requirements supporting medical readiness efforts and ensuring resources are being used effectively.
ESSENTIAL FUNCTIONS
- Lead and support day-to-day case management operations to ensure timely accurate and patient-centered care delivery.
- Provide clinical guidance and act as a resource for RN Case Managers assisting with complex cases escalation points and care coordination challenges.
- Monitor team workflows caseload distribution and productivity to ensure service levels and quality standards are consistently met.
- Review and ensure accuracy of documentation including care plans case notes and system entries in alignment with compliance and regulatory requirements.
- Support onboarding training and ongoing coaching of team members to promote consistency performance and adherence to SOPs.
- Collaborate with interdisciplinary teams providers and stakeholders to ensure effective communication and continuity of care.
- Utilize healthcare systems (e.g. MEDCHART MHS GENESIS) to track medical readiness manage cases and maintain up-to-date patient information.
- Identify process gaps and recommend improvements to increase efficiency compliance and overall team performance.
- Assist with audits reporting and quality reviews to ensure adherence to contract requirements and organizational standards.
- Escalate risks compliance concerns or patient care issues as appropriate and support resolution efforts.
- Promote a team-focused environment by providing ongoing support feedback and guidance to staff.
KNOWLEDGE & EXPERIENCE
- Minimum of four (4) years of professional nursing experience including at least two (2) years in a supervisory or team lead capacity within a clinical or case management environment.
- Demonstrated leadership experience overseeing staff workflows and case management operations in a healthcare setting.
- Recent hands-on experience (within the past five years) utilizing Army medical readiness systems including MEDCHART and MHS GENESIS.
- Strong understanding of military healthcare processes medical readiness requirements and case management practices.
- Bachelor of Science in Nursing (BSN) or higher from an accredited institution.
- Current Certified Case Manager (CCM) credential or equivalent certification.
- Ability to meet federal security requirements including U.S. citizenship and successful completion of a Tier 1 background investigation (NACI) to obtain and maintain a Common Access Card (CAC) and required system access.
- Knowledge of healthcare compliance standards documentation requirements and patient care coordination best practices.
- Excellent interpersonal written and customer service communication skills.
- Personal traits of a high-level commitment motivation energy team orientation professionalism trust personal honesty and integrity and a demonstration of placing others in a place of high value.
- Must be a U.S. citizen; work sponsorship is not available.
MACHINES & EQUIPMENT
The incumbent must be able to effectively operate the current computer system telephone system and other office machines such as a copier.
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 50 pounds. Must be able to talk listen and speak clearly on the telephone.
*All staff will work onsite at the VT Army National Guard (VTARNG) State Medical Detachment Green Mountain Armory Camp Johnson Colchester VT 05446.
WORKING CONDITIONS
The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat cold or extreme noise. Routine periods of being on the phone utilizing a headset sitting and data keying are required. Periodic times working at the office site may be required.
Security and privacy training will be provided as part of this role to protect the confidentiality integrity and availability of PCS associate and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Required Experience:
Manager
About Company
Our experience is in healthcare leadership and hospital operations in commercial and federal organizations. We improve processes and increase revenue potential.
