Lead Program Assistant (51125)

Lead Program Assistant

Salary Range

$21.00 per hour - Salary

Position Type

Full Time

Travel Percentage

Up to 10%

Join us at St. Annes Family Services: Making a Difference in Families Lives

About Us:St. Annes Family Services is dedicated to transforming lives and communities. Were committed to providing unwavering support to families from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation and were seeking an Assistant Director Family Based Services to join our team and be a vital part of this mission.

Why Choose Us:

• Making a Difference:Every day youll contribute to breaking the cycles of poverty and ensuring families stay together creating a lasting impact by supporting our teams.
• Collaborative Environment:Join a passionate team dedicated to our mission where your insights and expertise are valued.
• Professional Growth:We support your career development and offer training to help you grow.
• Community Impact:Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility:We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits:

• Salary is $21.00 per hour
• Paid Time Off: 10 paid holidays and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental and Vision Insurance Pet Insurance
• Chiropractic and Acupuncture services 20 visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation:In accordance with California law the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

JOB SUMMARY:

Assists the Director of Mental Health Services by maintaining all client files and providing administrative support to staff within the department.

Schedule:

Monday through Thursday 8am to 5:30pm with a Flex Friday - 8am to 4:30pm

ESSENTIAL JOB DUTIES:

1. Supervise evaluate and recommend and/or take action in regard to personnel reporting directly to this position.
2. Conduct supervision with Program Assistant.
3. Interview train and hire Program Assistant.
4. Cover all desks at St. Annes as needed.
5. Greet and direct families and guests at the reception desk.
6. Manage and direct incoming phone calls.
7. Update and maintain the master rosters and monthly reports for all programs in MHS.
8. Perform and/or oversee the collection organization and file documentation for all programs in Mental Health Services.
9. Maintain facility and IT needs for MHS by utilizing the Maintenance and IT work order trackers for the department.
10. Create and update EHRS charts in a timely manner.
11. Complete and track all flex funds check requests and other program invoicing for the department (CSS PEI).
12. Coordinate and schedule all appointments with the Psychiatrist. Includes preparing charts for the Psychiatrist and obtaining Court Authorization for clients who are dependents of the court and have been prescribed medication.
13. Oversee the ordering and tracking of all supplies that are purchased for the department while ensuring the department stays within budget for the year.
14. Compile data for monthly quarterly and annual reports to ensure the department meets contract requirements.
15. Review and reconcile invoices and consultant activity logs for submission to Finance.
16. Check charts quarterly for internal QA purposes.
17. Coordinate donations with community agencies including Shelter Partnerships LA Diaper Drive Baby2Baby and Adopt-A-Family.
18. Manage provider data in NAPPA related to EBPs
19. Schedule and coordinate meetings as requested by the Program Director.
20. Maintain regular consistent and timely attendance.
21. Maintain confidentiality as required by St. Annes Licensing HIPAA and other regulatory agencies.
22. Follow states and agency laws regarding child abuse reporting.

1. St. Annes values the dignity and worth of every person we serve. Employees are expected to support childrens emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner mindful of individual differences and cultural ethnic and socioeconomic diversity.
2. As providers of social services St. Annes employees work with clients dealing with complex emotional and mental health issues many of whom are facing significant personal crises on a daily basis. Employees must remain aware of any personal emotions transference and/or countertransference that may hinder the ability to remain professional. As such employees are expected to maintain composure during all interactions and crisis situations implement a self-care plan and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm

SECONDARY JOB DUTIES:

1. Participate in mandatory trainings in-services and meetings.
2. Represent the department at Safety Committee.
3. Participate in the Continuous Quality Improvement (CQI) of the agency.
4. Other duties as assigned.

QUALIFICATIONS:

1. High school diploma or equivalent; associated degree in related field and/or work experience in child development or social service field preferred.
2. Excellent typing transcription grammar spelling punctuation and editing skills.
3. Experience in Microsoft Office Internet Excel.
4. Excellent verbal communication skills with clients visitors volunteers and employees.
5. Ability to receive and implement constructive feedback.

PHYSICAL DEMANDS:

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job the employee is frequently required to walk use hands to finger handle or feel objects tools or controls and talk or hear. The employee is often required to stand and sit; reach with hands and arms; and stoop kneel crouch or crawl.
2. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
3. Employee may occasionally be required to drive a motor vehicle.
4. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.