Lead Product Designer (LMTS), AI Products

Qualified has been acquired by Salesforce! View the press release:

Salesforce

Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era Youre in the right place! Agentforce is the future of AI and you are the future of Salesforce.

Qualified has been acquired by Salesforce! View the press release: at Qualified

Design at Qualified is small and intentional. Theres no design systems team or research ops function just close access to the product fast feedback loops and problems that rarely have obvious solutions.

Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing trust it when its right catch it when its wrong and shape it toward what they actually need. That takes judgment more than process.

Were building Piper an AI SDR that runs autonomous sales conversations follows up with prospects and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent. You will work on two of its most interesting surfaces: the AI brain (how Piper understands prospects and explains its reasoning) and conversational presence (the live chat and video experience where the AI is the rep).

The first surface is Pipers brain: how Piper understands a lead forms a plan and explains its reasoning. Youll design the interface for shaping its personality goals and objection handling. Not a settings panel. Something closer to a thinking partner you can tune.

The second is Pipers live presence the chat and video experience where the AI is the rep. The work is in the details: the micro-interactions latency handling turn-taking and tone that make it feel credible instead of uncanny.

The design patterns for autonomous agents in enterprise sales are still being figured out. Youll be part of that.

Taste over process. Prototypes over presentations. Speed is a quality judgment is the craft. You think of yourself as a creative director of AI collaborators not a solo craftsperson. Concretely:

• You prototype in code or with AI tools not just Figma

• Youre faster with agents than most designers are without them

• You ship design decisions not just document them

• 6 years of product design with at least 2 years on AI or conversational experiences

• You understand LLM behavior (latency streaming confidence failure modes) and design for it honestly

• Fluent in AI tooling as a core part of how you work not an experiment

• Strong visual and interaction craft. You have taste.

• Comfortable without a detailed brief. You define the problem alongside the solution.

• Works directly with eng and ML. No handoff culture here.

• Voice video or real-time communication design background

• Familiarity with enterprise sales or CRM workflows

• Experience designing multi-step autonomous workflows

The design patterns for AI agents in enterprise sales are still being established. Youd be one of a few people defining them at production scale on a product thats already live and growing.

Ownership here is genuine. Youll work directly with leadership influence product direction and own your work from problem definition through ship. No gatekeeping no waiting for a brief.

The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet. It is important that the team remains nimble and autonomous to keep innovation moving.

Applications will be accepted until June 30 2026

At Salesforce we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $150100- $227000 select cities within the San Francisco and New York City metropolitan area the base salary range for this role is $180200 - $247900 annually.

• For Ontario-based roles the base salary hiring range for this position is CAD 140000 to CAD 190000 annually.

• For British Columbia-based roles the base salary hiring range for this position is CAD 14000 to CAD 192500 annually.

The range represents base salary only and does not include company bonus incentive for sales roles equity or benefits as applicable.

This posting is to fill a vacancy on our team unless otherwise noted.

Salesforce welcomes the United States compensation offered will be determined by factors such as location job level job-related knowledge skills and experience. Salesforce offers a variety of benefits to help you live well including: time off programs medical dental vision mental health support paid parental leave life and disability insurance 401(k) and an employee stock purchasing program. More details about company benefits can be found at .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights including with regard to use of AI tools and opt out option.

Unleash Your Potential

When you join Salesforce youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best. Together well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself for AI and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process please submit a request via this Accommodation Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit competence and qualifications without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law. This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey. It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between. Recruiting hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation benefits promotions transfers reduction in workforce recall training and education.

Required Experience:

IC