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Lead People Business Partner

Braze


Job Location:

Chicago, IL - USA

Yearly Salary: $ 107000 - 160000
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 18 October 2026
Vacancies: 1 Vacancy

Job Summary

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.

We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive we cant wait to meet you.

WHAT YOULL DO

The People Relations team aligns Brazes business objectives with our most valuable asset our people. Day to day we work collaboratively with leaders to help them meet their goals with a focus on their employees and to cultivate a comprehensive employee experience in which every employee is included challenged developed recognized and rewarded. Were strategic partners to the business and ensure employees are supported throughout their journey with Braze!

The Lead People Business Partner Revenue (AMER) is responsible for providing strategic support to Global Revenue organization serving as the primary HR point of contact and thought partner at the executive this role you will support revenue leaders as well as coordinate and align the work of People Business Partners supporting the Revenue org in AMER ensuring consistent high-quality HR support across the region while also connecting and collaborating with PBP counterparts globally to drive cohesive people strategies across the full Revenue organization. This is not a direct people management role but you will provide meaningful oversight guidance and coordination across the team. This is an exciting opportunity based in either our New York City or Chicago office with some hybrid flexibility. The Lead People Business Partner will have a significant impact on the company as we continue to grow and scale our global go-to-market motion!

Specifically you will:

  • Serve as the primary strategic HR partner to the most senior Revenue leaders in AMER providing both strategic counsel and hands-on support across the full employee lifecycle
  • Coordinate and align the work of AMER People Business Partners supporting the Revenue org - providing day-to-day guidance ensuring priority alignment and elevating consistency of HR support across the region without serving as a direct people manager
  • Partner with global Revenue PBP counterparts in EMEA & APAC to align on people strategies share insights across regions and ensure a cohesive connected approach to HR support across the full global Revenue organization
  • Lead talent planning for the Revenue organization including top talent identification succession planning leadership development and workforce planning in close partnership with senior leaders
  • Proactively advise senior leaders on organizational design team structure and people strategy as the Revenue org scales and evolves its go-to-market model
  • Drive complex cross-functional HR initiatives tied to Revenue org priorities including headcount planning organizational effectiveness and change management
  • Be both an advocate for employees and a champion for the business balancing the needs of a high-performing fast-moving Revenue organization with a strong employee experience
  • Advise and coach employees at all levels using a consultative approach helping them strengthen working relationships navigate challenges and grow their careers at Braze
  • Serve as a connector and amplifier for the broader People team ensuring Revenue org insights and needs are well-represented in company-wide programs and initiatives

WHO YOU ARE

Youre a seasoned HR business partner with deep experience supporting Revenue and go-to-market organizations and you thrive operating at the intersection of executive partnership regional coordination and global collaboration. Youre ready to make this role your own!

Specifically you have:

  • 10 years of full-time HR business partner experience in the SaaS technology industry with experience supporting Revenue Sales or go-to-market organizations at scale
  • An ironclad understanding of human resources best practices employment law and employee relations
  • Impeccable judgment and ability to navigate ambiguity as situations require
  • Outstanding verbal and written communication and cross-functional collaboration skills
  • Proven ability to build trust and credibility with senior leaders and influence without formal authority
  • A strategic and influencing mindset with comfort operating in a matrixed cross-regional structure
  • Superb organizational skills attention to detail and accuracy
  • Experience coordinating or providing informal oversight of a team of HR partner guiding work ensuring quality and aligning priorities without direct management authority
  • A self-motivating collaborative leadership style that earns trust across both peers and senior stakeholders
  • Robust multitasking skills and comfort wearing many hats at once
  • Comfort working across time zones and geographies with experience navigating global HR dynamics and regional nuances within a Revenue or GTM context
  • Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome

For candidates based in the United States the pay range for this position at the start of employment is expected to be between $107000 and $160000/year with an expected On Target Earnings (OTE) between $123000 and $184000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors including market location job-related knowledge skills and addition to cash compensation this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working weve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical dental vision life and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing learning platforms and a yearly learning stipend
  • A curated in-office employee experience designed to foster community team connections and innovation
  • Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative transparent and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence BrazeAI allows marketers to combine and activate AI agents models and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter faster and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization Braze enables companies to turn action into interaction through autonomous 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts and was named a G2 Best of Marketing and Digital Advertising Software Product in 2026. Braze was also named a 2026 Best Places to Work by Built In a 2025 Americas Greenest Companies by Newsweek and a 2025 Fortune Best Workplace in Technology by Great Place To Work. Braze is also proudly certified as a Great Place to Work in the U.S. the UK Australia and Singapore.

The company is headquartered in New York with offices in Austin Berlin Bucharest Chicago Dubai Jakarta London Paris San Francisco São Paulo Singapore Seoul Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do and that includes our recruiting practices. Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran. When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar we encourage you to apply as wed love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze were committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most the person behind each application we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located you may have the right to request further information about how AI is used in our recruitment process to opt out of AI-assisted review to request a manual review of any decision made or to contest a decision.

Please contact us at for any requests or questions. To find out more about our hiring process check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144 for roles based in New York City or if you reside in New York City you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at promptly after applying. A summary of the most recent bias audit results for such tool is available here.

Please see our
Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights.


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