Lead Patient Care Technician 7 Mountain Phoenix Unit

The Lead Patient Care Technician

• Provides high-quality patient-centered care by performing delegated nursing tasks and assisting with activities of daily living.

• Performs basic and advanced technical skills appropriate to competency and patient population.

• Documents and reports patient observations to licensed staff in a timely manner.

• Transports patients equipment supplies and specimens throughout the facility.

• Supports performance improvement initiatives and contributes to departmental outcomes.

• Maintains proficiency in electronic medical record systems and supports chart audits.

• Participates in unit quality monitoring shared governance and interdisciplinary rounds.

• Leads unit huddles and supports team communication and coordination.

• Assists with staff scheduling and daily workflow coordination.

• Manages unit supplies and equipment including ordering stocking and organization.

• Supports patient flow through admission transfer and discharge processes.

• Provides excellent customer service serving as a primary point of contact for patients and visitors.

• Answers phones routes calls and communicates effectively with patients families and staff.

• Maintains a clean safe environment and participates in safety and regulatory compliance activities.

• Assists with equipment cleaning maintenance and repair coordination.

• Performs additional clinical tasks as appropriate to competency including phlebotomy wound care and other procedures.

• Supports onboarding orientation and training of new staff.

• Promotes patient safety and enhances the patient experience through rounding and communication practices.

• Demonstrates professionalism teamwork and commitment to service excellence.

Education: High school diploma or equivalent required.

Experience: Minimum 1 year of direct patient care experience required.

Licensure Certification and/or Registration: Certified Nursing Assistant required for employees working in critical access facilities.

Life Support: AHA BLS-HCP required within 6 months of hire.

Other Minimum Qualifications: Effective interpersonal communication and teamwork skills required. Demonstrates knowledge of life span growth and development. Follows established policies and procedures in daily tasks.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

Employee pay is based on a variety of factors including qualifications credentials education and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information contact the HR Service Center at 1-.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information on E-Verify: Pay and Well-beingat Carilion Clinic