Lead Onboarding Specialist
Austin, TX - USA
Job Summary
Superior Skilled Trades (SST) a leading skilled trades staffing firm is seeking an Onboarding Team Lead to oversee onboarding operations compliance documentation and new hire readiness processes. This is a hands-on working Lead role responsible for supporting a team of onboarding specialists while ensuring employees are successfully onboarded compliant and prepared for assignment.
Location: Onsite Austin TX
Compensation:$70000-75000annually with potential bonus eligibility
Schedule: Monday-Friday 8:30 AM-5:30 PM
Qualifications
- Bachelors degree in Human Resources Business Administration Management or related field preferred.
- 3-5 years of closely related onboarding compliance human resources staffing or workforce administration experience.
- 3 years of prior lead senior onboarding specialist onboarding coordinator compliance coordinator or onboarding supervisor experience.
- Experience in a multi-state temporary staffing environment preferred.
- Strong understanding of employee onboarding processes employment documentation and workforce compliance requirements.
- Strong communication analytical organizational and problem-solving skills.
- Experience working in a high-volume deadline-driven staffing onboarding or compliance environment.
- Experience in staffing construction industrial services skilled trades or high-volume hourly workforce environments.
- Ability to lead support and coach a team while remaining hands-on in daily operations.
- Strong attention to detail and ability to audit onboarding documentation accurately.
- Strong organizational skills with the ability to manage multiple deadlines and priorities.
- Ability to identify discrepancies troubleshoot issues and follow through to resolution.
- Proficiency with Microsoft Excel Microsoft Office and onboarding/compliance tracking systems.
- Experience with applicant tracking systems (ATS) onboarding platforms E-Verify Fieldglass or similar workforce management systems.
- Willingness to work occasional evenings or weekends based on business needs.
- Highly ethical team player who communicates effectively with internal and external stakeholders.
- Experience supporting onboarding operations for 1000 employees.
- Experience creating improving or documenting onboarding SOPs and compliance procedures.
- Strong process improvement mindset with the ability to identify inefficiencies and recommend solutions.
- Knowledge of prevailing wage apprenticeship credentialing and workforce compliance requirements is a plus.
- Bilingual (English/Spanish) a plus.
Core Responsibilities
- Support onboarding operations for approximately employees annually across multiple states.
- Serve as a hands-on working Lead for a team of onboarding and compliance personnel.
- Assist with daily workload management task prioritization issue escalation and team support.
- Oversee the collection review and completion of all required onboarding documentation including employment eligibility tax forms policy acknowledgments and client-specific requirements.
- Ensure employees complete all pre-employment requirements certifications training and client-mandated onboarding steps prior to assignment.
- Coordinate with recruiters account managers clients and field employees to ensure onboarding timelines are met.
- Audit onboarding records and personnel files for accuracy completeness and compliance.
- Help ensure onboarding deadlines client requirements and operational expectations are consistently achieved.
- Identify recurring onboarding challenges and help drive process improvements and efficiencies.
- Assist with documenting improving and standardizing onboarding procedures and workflows.
- Provide coaching guidance and training support to onboarding team members.
- Support evening or weekend work when required to meet client onboarding deadlines or business needs.
- Ensure compliance with federal state and local employment regulations I-9 requirements E-Verify processes prevailing wage requirements apprenticeship documentation and client-specific compliance standards where applicable.
- Partner with payroll recruiting safety and operations teams to ensure a seamless employee onboarding experience.
Required Experience:
Senior IC
About Company
Staffing Agency | Superior Skilled Trades: Connecting Top-notch Skilled Labor for Construction, Industrial, and Mechanical Projects Nationwide