Lead Member of Technical Staff WiFI SME
Job Summary
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
AT&T is seeking a Wi-Fi Subject Matter Expert to drive technical excellence across AT&T Fiber and AT&T Internet Air customer premises equipment (CPE) platforms. This role is ideal for engineers with deep Wi-Fi R&D expertise driver and protocol-level knowledge and strong systems engineering skills who thrive on solving complex connectivity challenges at scale.
What Youll Do:
- Drive improvements to connectivity experiences for millions of AT&T customers.
- Apply automation and AI to accelerate issue resolution and improve product quality.
- Influence the development of next-generation Wi-Fi platforms and whole-home networking solutions.
- Play a key role in advancing Wi-Fi 7 future Wi-Fi technologies and AT&Ts connectivity strategy.
- You will work across the full product lifecyclefrom early development and validation through production operationsleveraging advanced analytics automation and AI-driven insights to improve product quality accelerate issue resolution and enhance the in-home connectivity experience for millions of customers.
- Lead root cause analysis for complex Wi-Fi issues across gateways extenders and client devices.
- Diagnose and resolve issues at the firmware driver protocol and RF layers.
- Translate technical findings into product improvements firmware enhancements and release readiness criteria.
- Develop Python-based tools to automate log analysis anomaly detection and telemetry correlation.
- Leverage AI-driven analytics to improve issue detection triage and operational efficiency.
- Define and monitor customer-impacting Wi-Fi performance metrics and KPIs.
- Analyze and troubleshoot issues across hardware firmware networking cloud services and client ecosystems.
- Reproduce field issues in lab environments and validate fixes through end-to-end testing.
- Drive structured data-driven troubleshooting across complex multi-component systems.
- Partner with chipset vendors OEMs and software providers to resolve technical issues and improve product performance.
- Lead defect reviews and drive timely resolution of critical issues.
- Influence partner roadmaps through technical expertise and operational insights.
- Integrate operational learnings into certification validation and regression testing strategies.
- Improve launch quality platform stability and defect prevention processes.
- Scale engineering operations through automation tooling and observability improvements.
- Contribute to the advancement of Wi-Fi 6 Wi-Fi 6E Wi-Fi 7 and emerging wireless technologies.
- Participate in industry standards and technology discussions as appropriate.
- Advocate for solutions that improve real-world customer connectivity experiences.
What Youll Need:
- Bachelors degree in Engineering Computer Science or a related technical field.
- Deep expertise in 802.11 protocols Wi-Fi architectures and wireless networking fundamentals.
- Experience debugging firmware drivers protocol stacks and RF performance issues.
- Strong systems engineering background with proven success troubleshooting complex cross-functional environments.
- Experience in Wi-Fi development platform bring-up advanced validation or R&D engineering.
- Strong proficiency in Python and developing tools for automation analytics or log processing.
- Demonstrated ability to analyze complex technical problems and deliver scalable solutions.
- Experience developing or supporting Wi-Fi 6/6E/7 mesh networking or whole-home Wi-Fi solutions.
- Familiarity with leading wireless chipset platforms including Broadcom Qualcomm or MaxLinear.
- Experience with large-scale telemetry observability and data analytics platforms.
- Knowledge of AI/ML applications in network analytics operational intelligence or automation.
- Experience collaborating with engineering vendors certification organizations and product teams.
Our Lead Member of Technical Staff earns between$180200-$270400 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
- AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite Full-time office role-
Ready to join our team Apply today.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano PkwySalary Range:
$180200.00 - $270400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Staff IC
About Company
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