Lead Member of Technical Staff AI Systems Engineer
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Job Summary
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overview
AT&T is seeking an experienced Lead Member of Technical Staff (AI Systems Engineer) to join the Residential Gateway Operations Engineering team. This role focuses on building AI-powered operational systems that improve the reliability performance and customer experience of AT&Ts broadband and Wi-Fi ecosystem.
The ideal candidate combines strong software engineering expertise with practical experience applying Generative AI and LLM technologies to solve complex operational challenges. You will develop intelligent systems that analyze telemetry automate troubleshooting accelerate root-cause analysis and enable more autonomous network operations at scale.
What Youll Do:
- Build AI systems that directly operate and optimize production networks at massive scale.
- Influence customer experience for millions of broadband and Wi-Fi users.
- Partner with experts across networking platform engineering and AI disciplines.
- Help shape the future of AI-driven operations and intelligent automation at AT&T.
- Play a key role in delivering next-generation connectivity experiences including Wi-Fi 7 and emerging broadband technologies.
What Youll Bring:
- Design develop and deploy AI-driven operational platforms leveraging LLMs automation frameworks and large-scale data pipelines.
- Build intelligent solutions that detect anomalies identify root causes and automate issue triage across gateway and broadband environments.
- Develop LLM-based applications that analyze logs telemetry and operational data to generate actionable insights.
- Create Retrieval-Augmented Generation (RAG) prompt-engineering and agentic AI workflows that support engineering and operational teams.
- Develop and maintain production services that process high-volume telemetry and operational datasets.
- Integrate AI capabilities into CI/CD pipelines release validation processes and incident management workflows.
- Collaborate with network Wi-Fi and platform engineering teams to translate domain expertise into scalable AI solutions.
- Ensure systems are reliable observable secure and production-ready.
- Continuously improve AI models workflows and operational effectiveness based on real-world feedback and outcomes.
What Youll Need:
- Bachelors degree in Computer Science Engineering or a related field.
- 5 years of experience in software engineering systems engineering platform engineering or equivalent technical roles.
- Strong proficiency in Python and modern software development practices.
- Experience designing and operating production-grade distributed systems services or data pipelines.
- Hands-on experience implementing Generative AI solutions including LLMs RAG architectures prompt engineering and AI workflows.
- Strong understanding of system reliability observability debugging and operational excellence.
Preferred Qualifications
- Experience with real-time analytics and telemetry platforms such as Apache Pinot or similar technologies.
- Experience applying AI/ML solutions to operational challenges including AIOps incident management or log analysis.
- Familiarity with cloud-native architectures and distributed computing environments.
- Experience integrating AI into software engineering workflows including CI/CD and automated testing.
- Knowledge of networking technologies Wi-Fi systems or large-scale connected device ecosystems.
- Demonstrated ability to solve ambiguous operational problems through scalable technical solutions.
Our Lead Member of Technical Staff earns between$180200.00-$270400 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
- AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite Full-time office role-
Ready to join our team Apply today.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
Bothell Washington USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano PkwySalary Range:
$180200.00 - $270400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Staff IC
About Company
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